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Asterisk: Troubleshooting BLF

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At Asterisk's CLI, type: core show hints

This will tell you who is watching what

Verify that you've a hint in the extensions.conf file.

Example:

SPA509 has the following configuration to subscribe and monitor extension 508:

     fnc=blf+sd+cp;sub=508@192.168.2.245;nme=508

The extensions.conf has the following:

exten => 508,1,Dial(SIP/508,10,rT) ;ring for 10 seconds
exten => 508,hint,SIP/508 ; hint: core show hints *CLI sees extension state
exten => 508,2,VoiceMail(508@default,u)
exten => 508,3,hangup
exten => 9508,1,VoiceMailMain(508) ;mailbox access for extension

Make sure that the sip.conf allows your phone to subscribe to extension 200's state. Continuing my example, sip.conf snippet:

; allow phone to subscribe to another phone's extension state
allowsubscribe=yes
notifyringing=yes
limitonpeer=yes
notifyhold=yes
;

Refer to the Configuring the SPA500S: https://www.myciscocommunity.com/docs/DOC-11522

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