Configuring Cisco UC500

[Leah Davis]

Configuration and feature information specific to the Cisco UC500 series products.

Be sure to check our guides on Call ManagerExpress and Unity Express for other information and configuration tips that may apply to the UC500.

UC500

• Main SBCS Page
• UC500 FAQs
• UC500 Cisco Links
• UC500 Download - Software Packs, CUE/Phone localization - follow the UC500 software download links from this page

System Features

• UC500 AutoAttendant
UC500 System Features
• Dial Plan Configuration
• Configuring Meet-me Conferencing on the UC500
• Hardware Conferencing Tech Tips
• Integrating UC500 with External Paging
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• Basic FAC (Forced Auth Codes) Implementation for UC500

Licensing

• UC500 Licensing Upgrade

Integration with Analog Gateways

• Integrating the UC500 with the SPA8000 FXS Gateway
• Integrating the UC500 with the VG224

Trunking

• SIP Trunking
• PSTN Trunking
  

UC500 Deployment Models

MultiSite

• Doing a multisite VPN setup with at least one UC520
• SBCS Multi Site deployment - Solutions - Cisco Smart Business Communication Systems

Remote Teleworker

• Remote Teleworker
  

Applications

• third party applications for uc500
• XML IP Phone Services for the UC500 and Cisco Unified Call Manager Express
• door phone/intercom integration with uc500

Fax to email

• Fax to Email Application using T.37
• Fax to Email Using the UC500 or CME

Contact Center

• Simple Call Center Application that includes Reporting
• Integrating Contact Center Express 7.0 with UC500

CCA

• CCA Software Download - follow the CCA software download links from this page
• Installing CCA

• Cisco Configuration Assistant Out-of-Band Configuration Guidelines

IP Phone

• How to Configure a 7921 WIFI Phone with the UC520
• Change Background image on Cisco 7970 or 7971 phone
• IP Phone Features

Security

• Integrating UC500 with External Firewall
• Firewall
• VPN