Objectives
The content in article explains steps to factory reset the phone, which would reset the call preferences,display name etc. to the factory default.
Applicable Devices
• WIP310-G1
Step-by-Step Procedure

Step 1: On the home screen of WIP310-G1 IP Phone, choose Menu > Settings.

Step 2: In the Settings page , scroll down to choose Factory Reset.

Step 3: In the Factory Reset page, choose Phone Reset and press the right arrow to select yes and click select.
Step 4: In the Factory Reset page, confirmation dialogue appears Do you really want to reset phone settings? press the select button to continue and wait till the phone reboots.