Cisco Smart Business Communication System (SBCS) provides simplified communications, designed specifically for small businesses with industry-leading, business-class, proven unified communications technologies.
End user and administration documentation for all components of the SBCS solution may be found on the Documentation Page
The following matrix describes the components of SBCS and the most current software versions. To find out more about each component click the product name to access the product's supportwiki page. You can click on the software version to goto the download site.
Links that will require partner-level access will have a lock icon next to it. Further details for becoming a Cisco Registered Partner is available here. Unmarked software will be available for download for users with Guest user accounts on Cisco.com.
Cisco Unified IP Phones include models for a variety of environments, including office, lobby, manufacturing floor, branch offices, home, or mobile. Phones currently supported include 7906G, 7911G, 7931G, 7921G, 7936, 7940G, 7941G, 7941G-GE, 7942G, 7945G, 7960G, 7961G, 7961G-GE, 7962G, 7965G, 7914 sidecar, Cisco IP Communicator softphone, Unified Video Advantage desktop video client
Mobility Express appliance designed to optimize the wireless network (WLAN) for up to 6 AIR-LAP521G-A-K9 access points per controller & up to 2 controllers per network, using Cisco Lightweight Access Point Protocol( LWAPP.)
Mobility Express appliance designed to provide business-class wireless network (WLAN) access with integrated antennas for easy deployment in offices and similar RF environments. Each AIR-LAP521G-A-K9 is managed & controlled by an AIR-WLC526-K9.
Mobility Express appliance designed to provide business-class wireless network access with integrated antennas for easy deployment in offices and similar RF environments. Each AIR-AP521G-A-K9 is managed separately at the individual access point level.
The UC500 Early Adopter Software Pack 7.0(1) is bundled with IOS release 12.4(20)T1a. This is an engineering special IOS image that addresses defects: CSCsqq07606 CSCsu97476 CSCsu88745. This is a limited time release and upgrade to 12.4(20)T2 is mandatory once available. The IOS release 12.4(20)T2 is planned to be released with Manufacturing Software Pack 7.0(2)
$$ Please ensure that you use ONLY this release. Newer releases may stop remote phones from registering.
The following chart describes the 3rd party software validated with SBCS and the most current software versions. To find out more about each component click the product name. Additional Information on 3rd party applications is available here.
Software that allows dual-mode Nokia E51 and E61 mobile phones to leverage UC500 for IP communications over a Cisco wireless network.
SBCS supports localization for IP phone displays & ringtones, voicemail prompts & Cisco Configuration Assistant(CCA). To download language files, please access the following links. The sites that will require partner level access will have a lock icon next to it.
For additional information for implementing SBCS in international locations, please access the SBCS Country Pages.
CUE 3.0 software upgrade support, CP-521SG & CP-524SG phone support, Set final extension for Hunt-group, View phone user settings in topology map
* The UC500 Early Adopter Software Pack 7.0(1) is bundled with IOS release 12.4(20)T1a. This is an engineering special IOS image that addresses defects: CSCsqq07606 CSCsu97476 CSCsu88745. This is a limited time release and upgrade to 12.4(20)T2 is mandatory once available. The IOS release 12.4(20)T2 is planned to be released with Manufacturing Software Pack 7.0(2)
The following documents contain Cisco Validated designs for SBCS
Remote Teleworker The SBCS solutions can support remote teleworkers with remote extensions. In this scenario, small business owners can interact with their business from home with secure data, voice, and video, giving them flexibility for when and how they communicate with employees, suppliers, and customers. A maximum of 5 users are supported per Remote Teleworker site. The link below contains further details:
SBCS Multi Site deployments The SBCS solution can be used for multisite deployments with upto 5 sites where call processing is distributed. The link below contains further details on this: SBCS Multi Site deployment
Analog Voice Gateways The SBCS Solution can be integrated with the Cisco SPA8000 and the Cisco VG224 Voice Gateway. Each one offers distinct advantages. Both provide additional FXS ports that can be used to support legacy analog phones or faxes, while offering a smooth transition into IP Telephony.
Upgrade your network with wireless! Cisco SBCS wireless products make it easy to set up and manage your wireless network so employees can stay connected wherever they need to work--at their desks, in conference rooms, or on the warehouse floors. You can also offer secure guest access to visitors.
The 8- and 16-user models of the Cisco Unified Communications 500 Series support an optional integrated WLAN access point for secure WLAN connectivity. As part of the Cisco Smart Business Communications System, the Cisco Unified 500 Series also supports external access points-the Cisco 521 Wireless Express Access Point-and for best-in-class wireless mobility the Cisco 526 Wireless Express Mobility Controller can be added to create a unified system of access points. Small businesses can easily extend access to data applications as well as WLAN telephony. Wireless services allow greater mobility for employees, partners, and customers, resulting in increased productivity.
Note: The 32- and 48-user models of the Cisco Unified Communications 500 Series do not support an optional integrated WLAN access point. These models can use the Cisco 521 Wireless Express Access Point and the Cisco 526 Wireless Express Mobility Controller to enable WLAN functions.
Hi, how can I set login password on Cisco SPA504 IP phone? When I login, I can change user password and it works (I can't login to phone without password), but problem is that this block keys on the phone also...? Which is default admin password?
Buenos dias los problemas que tengo son 21) el programa por mas que este maracado en el iniciode windows, el mismo no carga automaticamente ni inicia solo al ingresar a windws2) cada tanto y de manera aleatoria el programa se desinstala solo, es deci...