The SPA303 and SPA50xG IP Phones allow you to control the way you navigate between call and line appearances by adjusting the Line_Navigation parameter in the phone's configuration file, or by adjusting the Phone tab > Miscellaneous Line Key Settings > Line Navigation: Per Call | Per Line parameter using the phone's web user interface (web-UI).
Configuration File:
<Line_Navigation ua="na">Per Line</Line_Navigation> <!-- options: Per Call/Per Line -->
Web User Interface:
Phone tab > Miscellaneous Line Key Settings > Line Navigation: Per Call | Per Line
Affect on Calls
Per Line [default]
Scenario: The phone is busy on a call, the default setting of Per Line is in effect, and a second call comes in to the phone:
The phone's display will change to display softkeys for the new, incoming call. This means that you will now see Answer and Ignore softkeys. You have to deal with the new call before you can return to your original call. If you do not like this behavior, consider changing to the Per Call setting.
Per Call
Scenario: The phone is busy on a call, the Per Call setting is in effect, and a second call comes in to the phone:
The phone's display will change to display softkeys for the new, incoming call. This means that you will now see Answer and Ignore softkeys. You can use the phone's 4-way navigation button to navigate up to the first call and use any of the first call's related softkeys on the first callwhile the new call continues to ring.
You can navigate to the second call and will see Answer and Ignore softkeys for the second call.
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