The Enterprise Agreement (EA) onboarding process aims to equip customers with essential knowledge for effective asset management. These resources provide comprehensive guidance on EA principles and tools, enabling seamless EA-software management throughout its lifecycle to maximize investment returns.
Topics covered:
• EA Workspace Access & Smart Account Management
• License Generation
• Reports Generation
• License Migration
Follow the below links to access the video tutorials.
In this series you will learn the essentials on how to manage your Smart Account (user management and account structure), and how to access your EA Workspace.
- Accessing EA Workspace: In this video you will learn how to access the EA workspace in the Smart Account.
- Adding Users – Manage Smart Account: In this video you will learn how to add users and assign to them different roles in the Smart Account.
- Creating Virtual Accounts – Manage Smart Account: In this video you will learn how to create a Virtual Account in the Smart Account
In this series you will learn how to generate licenses, via the example of license generation for different solutions.
- License generation - DNA for Wireless: In this video you will learn how to generate Wireless licenses from EAWS.
- License generation – Email Security (on-prem): In this video you will learn how to generate Email Security licenses from EAWS.
- License generation – Umbrella (cloud): In this video you will learn how to request provisioning for Umbrella licenses from EAWS.
In this series you will learn everything about the EA consumption report and how you can set up consumption notifications that will be sent directly to your inbox.
- Detailed report – how to generate and read it: In this video you will learn how to generate a detailed consumption report from the EAWS and how to read the data it contains.
- How to set up consumption notifications: In this video you will learn how to set up consumption notifications for your EA.
In this series you will learn all concepts related to the license migration functionality of the EAWS, as well as how to perform license transfer between Virtual Accounts.
- License Migration in EA: In this video you will learn how to shift the unused license value by performing license migration in Enterprise Agreement.
- Definition of Brownfield and Greenfield licenses: In this video you will learn the differences between Brownfield and Greenfield licenses, and how license generation works for both types.
- License transfer between Virtual Accounts: In this video you will learn how to transfer EA licenses between Virtual Accounts.
- Pure Consumptions vs. Value Shift: In this video you will learn about Cisco's calculation methods for EA licenses: Pure Consumption and Value Shift.
In this series you will learn the purpose of an Onboarding session and how to request support for your EA.
- Opening a case with EA Operations: In this video you will learn how to open a case via Support Case Manager.
- Help tab / Licensing & Provisioning guide: In this video you will learn about Cisco's useful guides and resources for provisioning the licenses.
- Onboarding set-up: In this video you will learn some details about the ideal on-boarding session, such as, who should be invited and what is the purpose of the session.
Please find below additional resources that will help you with your EA management:
Cisco Software Central
Cisco Enterprise Agreement
Enterprise Agreement Learning Center
Cisco Smart Account
Enterprise Agreement - FAQ
Consumption & TF Notification
For Secure Choice EA questions, contact EA Security Operations.
For Collaboration EA Support, contact EA Collaboration Operations.
For Cisco One, DNA and Data Center EA questions, contact EA Cisco One, Cisco DNA, and Data Center Operations.
For Enterprise Workspace Agreements access or Smart Account questions, contact Global Licensing Operations.
For Technical Support questions contact Cisco TAC at: +1-800-553-2447
Any query? Contact us!
The PAS Digital team is here for you. Reach us: pas_digital@cisco.com.
Great read, very helpful. Thank you for sharing!
If it matters, I stumbled upon invalid URL after going to "Enterprise Agreement: Opening a case with EA Operations" and clicking:
