About Hermanus Janse van Vuuren

Hermanus Janse van Vuuren · 05-09-2025

Hi All, I have been through all the discussions on this community wrt to the migration with Data Export/Import. I have a unique situation we have to upgrade to new hardware as well as move to brand new data centres. My question is and maybe I have a...

Hermanus Janse van Vuuren · 02-19-2025

Question to all the gurus out there, just a general question before going through the trouble to setup a lab. Have anyone successfully deployed a Cisco CUBE for a multi tenancy platform to have SIP trunks to both MS Teams tenant and Genesys cloud. Th...

Hermanus Janse van Vuuren · 09-30-2024

Hi All the Gurus out there. Scenario: I have 40 SIP session "Channels" from my ITSP into my SBC going to my CUCM 14. One day I am running at full capacity within and outbound calls utilizing all 40 channels between SBC and ITSP. Suddenly an emergenc...

Hermanus Janse van Vuuren · 09-04-2024

Was this ever added as a feature or do we know the progress, I do not mind creating and xml or csv file to share and import contact between jabber client, I just need the telephone number field to be added and allowed with the import?

Hermanus Janse van Vuuren · 05-01-2024

Question to the community out there. (Anyone done this or came across this before?) Running the preUpgrade cop file on my CUCM PUB still on 11.5 I get the following failure. Question: It seems this is only if you go to version 15, a version 14SU3 sho...

Hermanus Janse van Vuuren · 10-15-2025

Correct you need to download the Root certificate from Genesys site and upload that on the Cube a s a trusted root certificate. You also need to generate a CSR with the CUBE's FQDN and get that signed by the public CA. This FQDN needs to have a DNS r...

Hermanus Janse van Vuuren · 06-30-2025

t this working thank you all, you can do the DataExpert in advance not advisable if there is daily changes on the PUB, my environment pretty stable so I could build the new version 15 with the data import, one thing I did learn was to keep the same F...

Hermanus Janse van Vuuren · 03-17-2025

Well done, just ran into the issue today. Thanks.

Hermanus Janse van Vuuren · 03-09-2025

Thanks for the feedback Roger, I have spun up a lab, got MSFT trunk up first with all the sip-profiles and so forth, getting the genesys trunk up all using TLS was like falling from a tree...... trick was not to get injured ....

Hermanus Janse van Vuuren · 03-06-2025

Had the same issue then I figured out I swapped my ROOT and intermediate certificate on the crypto pki authenticate commands. Removed the ROOT and intermediate certificates, imported them again by swapping them and server cert got imported successful...

Member Since	‎07-12-2011 12:39 AM
Date Last Visited	‎12-12-2025 04:22 AM
Posts	559
Total Helpful Votes Received	210

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User Activity

CUCM 12.5 to 15.x - Data Export/Import + moving DCs + New HW

Cisco CUBE used for multi tenency (ie 8200/8300 or v1000 or v8000)

Clear channel to place emergency call CUCM and CUBE

J4W:Support to add Phone number field in the Contact XML file CSCup191

CUCM 11.5.1 upgrade to 14.1SU3 preUpgrade Failed check 1.6

Re: Cisco Cube and Genesys CX - Setup TLS connection

Re: CUCM 12.5 to 15.x - Data Export/Import + moving DCs + New HW

Re: Reminder: CUC UM w/O365 Stops Working With Legacy Permissions

Re: Cisco CUBE used for multi tenency (ie 8200/8300 or v1000 or v8000)

Re: Failed to parse or verify imported certificate