Hi,
cc: william@***
I received the following email to grant access to the user but when I clicked on the link Cisco Service Access Management tool i got a blank page instead.
Can someone please help advise me what went wrong?
Thank you.
Regards,
administrator.apac@***
From: donotreply@cisco.com [mailto:donotreply@cisco.com]
Sent: Thursday, July 06, 2017 5:03 PM
To: APAC Administrator <administrator.apac@***>
Subject: A new request for access to Smart Net Total Care portal
Dear Administrator APAC,
William *** has requested access to the Smart Net Total Care portal.
Since you are the existing Delegated Administrator for your company, we are forwarding this request to you.
You can grant/deny access to this user by logging in to the Cisco Service Access Management tool.
You can grant this user one of the following roles:
- Smart Net Total Care Administrator(required for inventory upload)
- Smart Net Total Care User
For additional help on adding new users and assigning roles watch the following videos:
. User Company Association
. Assigning Roles
If you have additional questions, post a question in the Smart Net Total Care Support community.
Sincerely,
Cisco Smart Net Total Care Team
