I would like to understand how the vulnerability reporting works in SNTC. Lately, I have been noticing something strange. Not sure, if it is a reporting issue or something that I am missing. For instance, the SNTC is reporting the following vulnerabi...
Hi, When I'm trying to register SNTC Portal, I got the error message as followed: Your user profile does not have complete address. Please update your Cisco Account profile with the complete address. After updating your Cisco Account profile , ...
We recently deployed a new collector (version 2.11.02) and have configured the upload jobs to send to our SNTC account (same as the old collector). The logs on the collector show that the upload completed successfully, however, nothing new is shown ...
I would like to perform API calls from a MuleSoft application to our Cisco PSS Collector. However, I have only found limited documentation regarding the built-in XML API Console from the GUI. Could you please provide the necessary requirements to ena...
Hello Cisco Team, My GUI access is not working since yesterday. I've already tried rebooting appliance, service cspc restart and even shut down the VM instance with no luck.Please check image attach: Please let me know how to proceed and re-gain GUI...
Hello, I have been trying to connect my CCO ID to my CSPC so that I can run the software updates. Whenever I try to connect the account through the CLI or the GUI Web interface I am met with Validation of credentials failed. Validation of Credentia...
Dears, can someone explain the difference between the CON-SNT-C1100TG1 and CON-L1NCD-C1100TG1 we are a bit lost , and should we order both or 1 of them is enough ? Thanks Fadi
Hello,I've to change my email address and I contacted CISCO Support as required. However, they came back with the ridiculous request to close my current account and open a new one, then contact CISCO certifications support and aks them to migrate my ...
Hola, estamos intentando registrarnos para hacer una cuenta delegated admin y asi poder instalar un Collector (CSPC) en el link https://www.cisco.com/web/smartservices/sntc.htmlEn el paso donde debemos registrarnos y dar un contrato y un serial nos a...
Hi Team,I need to know how to give access to a user on a Contract so he can open TAC cases, do RMA etc.?user is from another company (his email domain is different).Whenever he tries to add access for the contract, he always gets it denied. Best Rega...
Hello,We recently upgraded our CSPC from 2.10 to 2.11, it briefly worked for about a month with no issues.Now it is no longer uploading the inventory data to our SNTC. It keeps giving the error of "Upload failed with the response TailEndGateway_Conne...
Dear all, I am reaching out regarding an issue we are experiencing with generating a CSPC entitlement through the SNTC portal. We need to associate it with our collector to proceed with the necessary configurations via the GUI. Every time we attempt...
I upgraded to 2.11.0 and manually applied the patch to 2.11.0.1 as per the instructions. I received the notification that a new software update 2.11.0.2 for Collector is available. There are no specific update instructions related to this release (th...