Smart Services

ISE 3.X Smart Licensing Transport Method

Call Home is going EoL. I wanted to check which transport method for example ISE 3.3 uses but I couldn't find any information. Does it already uses Smart Transport per default or where do I find this information?

SLUP CSLU and SSM On-Prem - some confusion

Hi,I have on prem server up and running and working for (classic) call-home config and devices are registering correctlyNow on some IOS-XE devices like ASR1k and Cat9k it seems Smart Lic Using Policy (SLUP) and CSLU is needed and this is getting me a...

SSM On-Prem 8 upgrade

Hi,we are using a SSM On-Prem satellite server to manage the Smart Licenses on our network.I want to upgrade our 8.202008 to 8.202105 so I follow the instructions from the "SSM On-Prem 8 Installation Guide". So I connect to the SSM server over ssh (P...

Resolved! On Prem SSM does not register devices

I have been struggling with getting my switches to properly register with my on prem SSM. I have followed every guide I can find, as well as looking at solutions on this board, all with no results. I have been able to use the SSM with my DNAC and I...

Resolved! Smart Licensing URL

Hoping someone might be able to help clarify the proper URL for smart licensing registration on ISR 4K routers and 9200L switches.I've seen different things on different documents. For example, some documents make reference to "smartreceiver.cisco.c...

Unable to register Cloud Services

Hello FPR1010 FDM and trying to register device for smart services, which tells me I need to register for cloud services. I try and do this but get "Failed to resolve cloud service FQDN. Check network connectivity or DNS configuration and retry." On ...

Lost Base license of ASA 5516-X FTD

Hi, my company have a device ASA 5516-X Threat Defense (75) Version 6.2.3 (Build 83) that purchased since 2017. Now I have to reconfigure the firewall but I found that the base license lost. I try to contact with supplier but they quit, so how can I ...

Unable to register strong encryption license (3DES-AES) for FPR-1010

Hello,I would like to activate the strong encryption license for our Cisco FPR-1010 over our Smart Account. Unfortunately, it seems that the registration is currently not working with the following commands:crypto ca trustpool import url http://www.c...

New Install on_Prem of CSSMS didnt start the web service

Hi, we fresh installed a Cisco Smart Software Manager onPrem on Hyper-V. Version: SSM_On-Prem-8-202212 Install is running fine, after last start of the machine only console access and SSH is available. No webaccess is available. netstat -nlp shows on...

Received global event notification 16386

After getting the licensing applied to my Cat 9200 switch the log is constantly receiving the following message lic_slm_event_notification: Received global event notification 16386 Does anyone know what causes this and how to resolve it. Thanks

Setting "license smart source-interface mgmt0" is not an option?

I'm configuring Smart license on nexus for the first time.I'm able to set mgmt0 as source interface for everything else (ip http / domain-lookup), but when it comes to configuring the "license smart source-interface", mgmt0 is not an option? Is mgmt0...

Resolved! CONNECT_FAILED(35) to satellite server

I am trying to register an ASAv via my Satellite server but when I test the smart call home profile via CLI to my satellite server I get this message. call-home test profile LicenseINFO: Sending test message to https://F.Q.D.N/Transportgateway/servic...

Why I can't see my deivce booking Routing DNA Essentials: Tier 2

Hello, I have a virtual Cisco router CSR , even though I can see the license but I can't see my device is booking the subscribtion on Cisco Smart acocunt ? I have available 2 , and after applying saying 2 available ? so the license is not yet in use ...

chnage current IP address of smart software license on-prem

Hi all ,I have moved SSM "smart software license on-prem" vm from DC to other one and need to change it IP address.I tried to do so using the sameway for configuring new IP but it didn't workplease advise how to do so from console.

Misunderstanding Layer-2??? Ping computer within Switch

Hello,i am not sure if i understand accesssing Layer-2 devices from devices correctly. I have a Cisco Switch (i guess it does not matter which one) .There is an INT GI0/1 where i have a computer connected . This interface is configured as an access p...