Activity in Smart Services
No Access to SNTC portal
Seeing a blank Page with no menu on the portal . just the account and logout at the top right.is this a sync issue with my account. what needs to be done?
SOFTWARE VERSION API
Hi cisco,good dayiam trying to access cisco software reserach api to check the recommened and suggested releasehttps://apix.cisco.com/software/suggestion/v2/suggestions/software/productIds/C9200-24P?pageIndex=1i created application using service and ...
Resolved! Agreement signment error at CSAM
Hi there, My customer it's trying to accept the Legal Agreement at CSAM (first access) but it's not working, everytime he accepet, it doesn't remember him and asks again to sign the agreement. We need to assign an administrator for our country but th...
CSPC Validation of Credentials Failed
Hello, I have been trying to connect my CCO ID to my CSPC so that I can run the software updates. Whenever I try to connect the account through the CLI or the GUI Web interface I am met with Validation of credentials failed. Validation of Credentia...
New Delegated Administrator
Hello Cisco,The Delegated Administrator assigned to my organization has left the company, I need help changing this role to me.- Carlos
Upload failed. Connectivity service is not running
Performed a fresh install of the 2.10.0.1 OVA on proxmox. I was able to get one successful upload right after the fresh install but since then they have all failed, even after performing another fresh install and using a fresh entitlement certificati...
apix onboarding/entitlement issue
I was wondering if someone would be able to help me with the error i am having while trying to get data from the cisco apix endpoints. One example endpoint is https://apix.cisco.com/supporttools/eox/rest/5/EOXByProductID/5/A9K-MPA-2X40GEI get a 403_D...
CSPC Server not uploading data to cisco.
We was running 2.8 for a while and it stop working. System could not upgrade to 2.10 so I deployed on a new system then ran backup/recovery. System still does not upload data to cisco or upgrade to 2.10.0.6.
Assistance for DA & customer admin assignment
Hi Team, please help to assign the DA & Customer admin for China Everbright Bank.GUID: 6605689Account Name: China Everbright BankCCOID: jinhui@cebbank.comAM _ Richie Yang (yiyang2)
Services API - Issue registering application
Regarding the Services API, I am getting the following error during the registration process:"Cannot obtain Party id information, please try again later or with a different application."I am following this process:https://developer.cisco.com/docs/ser...
CSPC Configuration
Hi, It's possible to change the CSPC VM size (disk size, RAM memory, vcore) when the VM it's already created? From Large to Medium, Medium to Small, etc? If it is possible, is possible with both, OVA and ISO? Regards
O365 SMTP Email Settings and notifications for CSPC 2.10 failing
I'm trying to set up email notifications, and I'm not quite sure what the issue is. We have office 365, and we were running into issues authenticating the email settings, and receiving an error saying starttls needs to be enabled. We have an SMTP rel...
SNTC portal access problem
My company's DA has assigned me Customer Administrator access in CSAM, but I'm unable to login to SNTC Portal. I can log in to CSAM just fine, but trying to login to Portal keeps throwing me to the register/contact DA.
Cisco Smartnet Portal new users getting blank page when signing in
I was referred to put in a discussion here by Cisco TAC. I have associated two new users with our Smart Account, however they can’t access the Portal.When trying to reach the Cisco Smartnet Portal (https://services.cisco.com/) both users are getting ...
Smart Net Total Care portal
I have access to the Smart Net Total Care portal and have associated 2 contracts successfully containing Smartnets, however when I go to https://services.cisco.com/ the page is blank and eventually redirects to another page informing me that I don't ...
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