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Callhome broken after upgrade from 4.2(3) to 5.2(6)

mmed
Level 1
Level 1

Hi,  We have been using callhome to obtain port down conditions for many years.  When we went from NX-OS 4.2(3) TO NX-OS 5.2(6) we are no longer getting any emails.  We now have a real need to get these alerts.

portshow destination profile information

maximum message size:4000

message format:short-txt

message-level:0

transport-method:email

email addresses configured:

<email_address>

url addresses configured:

alert groups configured:

syslog-group-port

message-level 0 is suppose to be send all alerts

You can see we are getting messages in the log... but nothing comes in email.

2012 Oct  5 10:43:34 switch-01 %PORT-5-IF_DOWN_LINK_FAILURE: %$VSAN 3%$ Interface fc13/35 is down (Link failure loss of signal)  hostname

2012 Oct  5 10:43:35 switch-01 %PORT-5-IF_UP: %$VSAN 3%$ Interface fc13/35 is up in mode F  hostname

2012 Oct  5 11:08:35 switch-01 %PORT-5-IF_DOWN_ADMIN_DOWN: %$VSAN 3%$ Interface fc5/22 is down (Administratively down)

We know callhome is setup properly because we are getting the RMON alerts and test messages come through correctly.

Anyone else experience this?  Can anyone help?

Thanks,

Marge

1 Reply 1

mmed
Level 1
Level 1

I found the answer in another thread.

https://supportforums.cisco.com/thread/2144096

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