Cisco 9124 cold boot

[bonnu0606]

Hello,

We have an old version of 9124 switch which we are using it as edge switch. It rebooted last week and generated an alert saying cold_boot. Any idea why this is happened ?

[calopez2]

Hi,

It would best to gather a show tech detail and open a TAC Service Request to investigate

the version code, switch logs to check if the switch hit any specific defect that triggered the reset.

Regards,

Carlos