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Cisco EPC3212 poor performance up/download - fw v302r12901

Hallo and thanks for reading!

 

Newbie here from The Netherlands.

 

Last year my ISP exchanged my modem for the Cisco EPC3212.

As I encounter very poor performance for my 120Mbs-download and 10Mbs-upload subscription I would like to ask you to check my system-log.for Power Level & Signal to Noise Ratio.

 

Model:                     Cisco EPC3212

Vendor:                    Cisco

Hardware Revision:         1.0

Bootloader Revision:       2.3.0_R1

Current Software Revision  epc3212-E10-5-v302r12901-100121c-ZIG

Firmware Name:             epc3212-E10-5-v302r12901-100121c-ZIG.bin

Firmware Build Time:       Jan 21 2010 17:33:01

Cable Modem Status:        Operational

 

Downstream Channels    

       Power Level          Signal to Noise Ratio

Channel 1:           -2.6 dBmv          41.1 dBmv

Channel 2:           -2.1 dBmv          41.2 dBmv

Channel 3:           -2.8 dBmv          41.0 dBmv

Channel 4:           -3.0 dBmv          40.9 dBmv

Channel 5:           -1.4 dBmv          40.6 dBmv

Channel 6:           -1.3 dBmv          40.9 dBmv

Channel 7:           -1.4 dBmv          40.9 dBmv

Channel 8:           -1.6 dBmv          40.9 dBmv

 

Upstream Channels    

       Power Level

Channel 1:          41.2 dBmv

Channel 2:           0.0 dBmv

Channel 3:           0.0 dBmv

Channel 4:           0.0 dBmv

 

 

I was very surprised that the firmware is dated Jan 21 2010.Perhaps ther is an upgrade avaliable? Could not find it on Cisci website

 

Your thoughts are greatly appriciated.

Berend

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