Fatal crash every 24h on SG300

[adamlacko]

Hi,

on an SG300-28 I'm gettng a fatal crash and reset every 24h:

User Name:11-Oct-2013 17:16:30 %CDB-F-CASHINSFAIL: CDBFC_setToRequestedCdb 1: could not insert in cash

***** FATAL ERROR *****
Reporting Task: SNMP.
Software Version: 1.3.5.58 (date  10-Oct-2013 time  17:15:41)

***** DEBUG *****
DEBUG LOG IS EMPTY
0x16adbc
0x166f28
0x6df2b0
0x48fad8
0x4903e8
0x490608
0x4743c0
0x46d844
0x44a87c
0x42046c
0x44d960
0x45bfc0
0x4418e0
0x61cb68
0x1223f0

**************************************************
*****************  SYSTEM RESET  *****************
**************************************************
Boot1 Checksum Test...............................PASS

Boot2 Checksum Test...............................PASS

Flash Image Validation Test.......................PASS

BOOT Software Version 1.3.5.06 Built  21-Jul-2013  15:12:10
...

The log is from the serial console and the switch is otherwise idle (however, one port is connected to the LAN).

As the log mentions SNMP, is that situation related to that functionality? Regarding SNMP everything is at the default settings.

Thanks,

  Adam

[adamlacko]

Hi,

I see. Yes, and I'll use the phone then.

Thanks.

[jeremymordkoff1]

Seems like a waste of resources for us both to call cisco....can you post your progress here? 

I have an SG300-52 if that matters.

Thanks

[Aleksandra Dargiel]

Hi Jeremy,

Cisco has enough resources for both switches :-)

Aleksandra

[adamlacko]

Hi,

called support. Seems to be a hardware issue and the switch will be replaced. A new one is already on its way. You'll have to do the same I guess.

[amedeosapio]

Hi, 

I had the same problem with 6 different switches of the SG300 series.

After a call with the Cisco support I managed to solve the problem in this way:

- update the firmware

- disable "Auto Configuration Via DHCP" in Administration -> File Management -> DHCP Auto Configuration/Image Update

A.S.