mini printer vlan problem

[Aquiles]

i have a cisco switch with 4 vlans, i have a printer on native vlan and it can be ping, but when we send to print it just stuck on the queue on the computer,   but it respond to ping, but if we move to another vlan not native i cant even ping,  im using switch sf300-24pp small bussisness, what can i be missing.

[Mark Elsen]

             >...i can ping but cant print, its wierd, if i tag , i cant even ping.
                - What is the printer model ?

  M.

[Aquiles]

Its a posiflex mini printer ethernet

[Mark Elsen]

    - Does the printer need additional and or it's own drivers (to be installed) ?
    - You may want to install this tool on your PC : ftp://ftp.gastro.pl/pub/ISO/PPLanMgr_Instruction.pdf 
       and check if it can give assistance for setup and diagnostics.
    - For drivers , if needed look at : https://www.posiflex.com.tw/de-DE/Download/index/driver/POS-Drucker
    - You may also invoke their support , https://www.posiflexusa.com/contact/

 M.

[Rich R]

This thread looks like it is partly a duplicate of your other question at https://community.cisco.com/t5/switches-small-business/cant-ping-from-another-vlan/td-p/5156754 where I have explained routing between VLANs for you.

[Mark Elsen]

  - Adding to other remarks of mine :
         - If  are your on a Windows (10 or other) system  : Open the windows Device Manager 
            Check if it can be seen under Printers , usually near below ; if it does not show up
            then it could mean that an (additional) driver is needed.

 M.