SF500-24 combo ports for ethernet access

[a.benhima]

Good afternoon cisco community,

I have some cisco switchs (SF500-24), and I found that the 21 and 22nd ports and combo (ethernet and SFP), and when I try to connect a PC on any one of these ports , it does not work correctly.

I planed to link the SF500-24 switches with a catalyst 2960 XR using the 21 and 22nd ports, but it also doesn't work.

Also when I check in the management web interface, these 2 ports are not shown.

So How can I make them work properly as the other ports ? 

Best regards,

[Aleksandra Dargiel]

Hello,

I would recommend you to put switch in standalone mode (stacking is by default) and test it having in mind that combo ports are really just 1 port inside and SFP has higher priority than cooper.

Please let me know how it goes.

Aleksandra

[ggalowitz1]

Adargiel,

By change the switch to standalone mode does that clear the config on the other ports?

Greg

[Aleksandra Dargiel]

Hi Greg,

It actually deletes startup configuration file.

So I would recommend you to make a copy before and re-apply after, via CLI if you feel comfortable with this.

Regards,

Aleksandra