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SG200-08 crashs at 100GB transfer

Robert_Aut
Level 1
Level 1

Hey guys!

I own a Sg200-08 and everytime when I transfer a lot of data via the switch it crashs when around of 100GB. Crash means it will stop working until I disconect power and reconect again.

I've checked it back with a Netgear 8port device, this works very well. So I can say its defently the switch and not the connected devices.

The firmware is the latest one and I've reset to factory defaults, I had no changes from factory defaults in the setup and I changed the devices to other ports.

Can anybody tell me whats going on in my device?

Greetings

Robert

(Sorry for my bad English!)

3 Replies 3

jasbryan
Level 6
Level 6

Robert,

Can you set up a syslog server and capture some system logging information. Also please give Cisco SBSC a call @ 1-866-606-1866 and open a support case.This would need further investigation.

Jasbryan

Hey jasbarn!

Sorry, i have no chance to connect the switch again, because we only have a network with is productive. so no testenvoirement is availible.

Is there a phone for Austria too?

Greetings

Robert

The number for Austria is as follows:

Austria0800 216 516

THANKS