08-15-2018 02:46 PM - edited 08-15-2018 02:49 PM
Hi,
I've got an SG500-28P that refuses to boot.
You can see the software versions in the log (NOTE: MAC Address removed).
I also tried the latest but still get the same problem.
Any ideas?
Thanks
Startup Menu [1] Download Software [2] Erase Flash File [3] Password Recovery Procedure [4] Set Terminal Baud-Rate [5] Stack menu [6] System Mode menu [7] Back Enter your choice or press 'ESC' to exit: Boot1 Checksum Test...............................PASS Boot2 Checksum Test...............................PASS Flash Image Validation Test.......................PASS BOOT Software Version 1.4.0.02 Built 24-Jun-2014 12:01:31 # # ### ### ### ### ### ### # ### # # ### # ### ### ### ### ### ### # ### ### ### # ### ### ### # ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### # # ### # # # ### # # ### ### ### ### # # ####### ### ####### ####### ##### ######### ### ### ## ######### ######### ### ### #### ### ### ### ### ### ### ### ### ### ### ### #### ### ### ### ######### ### ## ### ######### ######### ####### ### ####### ####### ##### Networking device with Marvell ARM CPU core. 256 MByte SDRAM. I-Cache 16 KB. D-Cache 16 KB. L2 Cache 256 KB. Cache Enabled. MAC Address : XX:XX:XX:XX:XX:XX. Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom. Preparing to decompress... 100% Decompressing SW from image-1 100% OK Running from RAM... GPIO ID is 1 Module type is 32 Device ID 0xdcf011ab ********************************************************************* *** Running SW Ver. 1.3.7.18 Date 12-Jan-2014 Time 18:04:29 *** ********************************************************************* HW version is V01 Base Mac address is: XX:XX:XX:XX:XX:XX Dram size is : 256M bytes Dram first block size is : 215552K bytes Dram first PTR is : 0x2980000 Dram second block size is : 4096K bytes Dram second PTR is : 0xFC00000 Flash size is: 32M ...........................................................................................................................................................................................................................................................................................................................................................................12-Jan-2014 18:04:46 %CDB-I-LOADCONFIG: Loading running configuration. 12-Jan-2014 18:04:46 %CDB-I-LOADCONFIG: Loading startup configuration. i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:50 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x31e dev_num 0 val 0xab) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:51 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x31e dev_num 1 val 0xab) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:52 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x80 dev_num 0 val 0xdb49) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:52 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x80 dev_num 1 val 0xdb49) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:53 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x82 dev_num 0 val 0x1ca0) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:54 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x82 dev_num 1 val 0x1ca0) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:55 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x84 dev_num 0 val 0xe89f) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:56 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x84 dev_num 1 val 0xe89f) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:58 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x86 dev_num 0 val 0x1c00) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:04:59 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x86 dev_num 1 val 0x1c00) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:00 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x88 dev_num 0 val 0xe8f5) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:01 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x88 dev_num 1 val 0xe8f5) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:02 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x8a dev_num 0 val 0x1c30) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:03 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x8a dev_num 1 val 0x1c30) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:04 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x8c dev_num 0 val 0xc897) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:05 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x8c dev_num 1 val 0xc897) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:06 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x8e dev_num 0 val 0x1c50) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:06 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x8e dev_num 1 val 0x1c50) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:07 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x90 dev_num 0 val 0xde03) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:08 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x90 dev_num 1 val 0xde03) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:09 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x92 dev_num 0 val 0x1c70) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:10 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x92 dev_num 1 val 0x1c70) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:11 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x94 dev_num 0 val 0xfe3f) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:12 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x94 dev_num 1 val 0xfe3f) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:13 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x96 dev_num 0 val 0x1d20) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12 12-Jan-2014 18:05:13 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x96 dev_num 1 val 0x1d20) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12
08-15-2018 03:56 PM
@Tim5000Cisco wrote:12-Jan-2014 18:05:13 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x96 dev_num 1 val 0x1d20) was detected: POE is Disabled untill Reset i2c_status fail: 1 retries_num 12
Raise a TAC Case and get the appliance RMA-ed. It's dead.
08-16-2018 09:57 AM
08-16-2018 06:33 PM
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