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2960X-48FPD-L Hangs During Boot

ethosdynamics
Level 1
Level 1

Hello.

 

I have an unusual issue here with a 2960X-48FPD-L. The unit in question does not seem to be able to boot properly. What happens is that it will progress through POST with no failures and then after the election, it will hang before it displays version data. This is the output I receive :

 

...done Initializing flashfs.
Checking for Bootloader upgrade..
Boot Loader upgrade not required (Stage 2)


FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

extracting front_end/front_end_ucode_info (43 bytes)
POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: ACT2 Authentication : Begin
POST: ACT2 Authentication : End, Status Passed
Waiting for Stack Master Election...
POST: Thermal, Fan Tests : Begin
POST: Thermal, Fan Tests : End, Status Passed

POST: PortASIC Stack Port Loopback Tests : Begin
POST: PortASIC Stack Port Loopback Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : MAC Loopback Passed
POST: EMAC Loopback Tests : PHY Loopback Passed
POST: EMAC Loopback Tests : End, Status Passed

Election Complete
Switch 1 booting as Master
Waiting for Port download...Complete
Initializing Port Extension Feature Support...


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

 

 

After it lists the legal requirement regarding cryptography, there is no further output or input from this device. The fan continues to spin and the device continues to receive power. 

 

Thus far I have tried three different IOS versions with no change in result. I have tried formatting the flash storage and reloading an IOS image but it made no difference. Any ideas?

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Leo Laohoo
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