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3750-X stack license upgrade

jorgensor
Level 1
Level 1

I  have a 3750-X stack that I  need to upgrade from LAN base to IP base.

Since it was urgent I generated eval licenses from cisco.com

The installation of the license files seemed to work fine.

Though .... when I rebooted the stack I lost unit 2:

Switch/Stack Mac Address : 4055.3985.ac80
                                           H/W   Current
Switch#  Role   Mac Address     Priority Version  State
----------------------------------------------------------
*1       Master 4055.3985.ac80     10     1       Ready              
2       Member 0000.0000.0000     0      1       Provisioned

And the first one is still on LAN base feature ...

License Level: lanbase
License Type: Permanent
Next reload license Level: lanbase

access1-301-si41#sho license detail
Index: 1        Feature: ipbase                            Version: 1.0
        License Type: Evaluation
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 4  weeks 2  days
            Evaluation period left: 4  weeks 2  days
        License Priority: None
        License Count: Non-Counted
        Store Index: 1
        Store Name: Primary License Storage

Index: 2        Feature: ipservices                        Version: 1.0
        License Type: Evaluation
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
        License Priority: None
        License Count: Non-Counted
        Store Index: 0
        Store Name: Evaluation License Storage

Index: 3        Feature: lanbase                           Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Priority: Medium
        License Count: Non-Counted
        Store Index: 0
        Store Name: Primary License Storage

... and now I'm stuck ...

Any ideas what to do?

For me it seems like Cisco's license functionality is premature ... This just HAS to work.

/Jörgen

1 Accepted Solution

Accepted Solutions

Hi,

Yes i totally agree with Reza.

From the stack master you should be able to install evaluation license for each of your member switch in the stack.

By doing so you would accept the EULA - which is also called End User License Agreement (EULA).

From the output that you have displayed here on the dicussion we see see that "show license detail" shows EULA not accepted for both the switches.

Which means the command "license boot level ipservices switch no" was not given for that switch which didnt come up with the correct license.

Even after you giving this command and accpeting the EULA, the next boot level doesnt change then you'll probably get a error message that needs to be looked in the logs.

Here is a discussion that might be of help:

https://supportforums.cisco.com/message/3345903

Hope this helps.

Regards,

ranraju

View solution in original post

5 Replies 5

Florin Barhala
Level 6
Level 6

It's like you activated the licence for one equipment only. Can you stop the stack and update the other unit independently?

Reza Sharifi
Hall of Fame
Hall of Fame

Jörgen,

You need to install license to both devices in your stack.  However that can be done from the stack master.

Also, once the license installed successfully, before rebooting, you need to change the boot command so the switch boots with the correct freature set

eaxmple:

config t

C3750-E(config)#license boot level ipservices switch  1

Q. How are software licenses managed for a stack of Cisco Catalyst 3750-E or 3750-X switches?
A. Software licenses are managed at the individual switch level and hence  are not affected by stack configuration. However, a master switch can  facilitate distribution of licenses to other switch members in the  stack.

here is the document:

HTH

Hi,

Yes i totally agree with Reza.

From the stack master you should be able to install evaluation license for each of your member switch in the stack.

By doing so you would accept the EULA - which is also called End User License Agreement (EULA).

From the output that you have displayed here on the dicussion we see see that "show license detail" shows EULA not accepted for both the switches.

Which means the command "license boot level ipservices switch no" was not given for that switch which didnt come up with the correct license.

Even after you giving this command and accpeting the EULA, the next boot level doesnt change then you'll probably get a error message that needs to be looked in the logs.

Here is a discussion that might be of help:

https://supportforums.cisco.com/message/3345903

Hope this helps.

Regards,

ranraju

I managed to get the two switches on the same level (ipbase now).

But I still do not see switch 2 in the stack .... Will boot it tomorrow and I suppose that will help.

Both switches came up with correct license after rebooting them.

... but I noticed that I forgot to set the clock on the switches... so what if I now change the clock? I Suppose that the eval license will stop working?

switch#sho license detail
Index: 1        Feature: ipbase                            Version: 1.0
        License Type: Evaluation
        License State: Active, In Use
            Evaluation total period: 4  weeks 2  days
            Evaluation period left: 4  weeks 1  day 
            Expiry date: Mar 30 1993 09:40:38
        License Priority: Low
        License Count: Non-Counted
        Store Index: 1
        Store Name: Primary License Storage

access1-301-si41#sho clock
*04:18:49.959 Oslo Mon Mar 1 1993

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