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3850 fails to boot

tootler
Level 1
Level 1
Any suggestions on how to get this switch back online. I also tried the emergency-install which failed too. 
 
Thank you,
 
Ronnie
 

switch: boot usbflash0:cat3k_caa-universalk9.16.12.06.SPA.bin
Reading full image into memory.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................done
Bundle Image
--------------------------------------
Kernel Address    : 0x5344e6e8
Kernel Size       : 0x438356/4424534
Initramfs Address : 0x53886a3e
Initramfs Size    : 0x1ab5188/28004744
Compression Format: mzip

Bootable image at @ ram:0x5344e6e8
Bootable image segment 0 address range [0x81100000, 0x81da5280] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "usbflash0:cat3k_caa-universalk9.16.12.06.SPA.bin" uncompressed and installed, entry point: 0x81895bf0
Loading Linux kernel with entry point 0x81895bf0 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

Linux version 4.9.187 (xelinux@sjc-xelinux3) (gcc version 5.3.0 (GCC) ) #1 SMP Wed Nov 4 12:00:14 PST 2020
CVMSEG size: 2 cache lines (256 bytes)
Cavium Inc. SDK-5.1.0
bootconsole [early0] enabled
CPU0 revision is: 000d900a (Cavium Octeon II)
Checking for the multiply/shift bug... no.
Checking for the daddiu bug... no.
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: reset failed, giving up
● localhost
    State: initializing
     Jobs: 73882949 queued
   Failed: 73882949 units
    Since: Thu 1970-01-01 00:01:13 Universal; 52 years 4 months ago
   CGroup: /
           ├─init.scope
           │ └─1 /init splash SKIP_POST
           └─system.slice
             ├─report_fails.service
             │ └─319 systemctl status -l -n 100 -o short-monotonic --no-pager
             ├─systemd-udevd.service
             │ └─185 /lib/systemd/systemd-udevd
             └─systemd-journald.service
               └─159 /lib/systemd/systemd-journald
>>> Rebooting
Failed to connect to bus: No such file or directory
Failed to connect to bus: No such file or directory
watchdog: watchdog0: watchdog did not stop!
reboot: Restarting system

Booting...cf_identify_drive: cf_waitfor(!(BUSY | ERROR)): timed out.
Boot bus: Failed to detect any IDE storage!

Interface GE 0 link down***ERROR: PHY link is down
flash:packages.conf: no such device
Cannot open file flash:packages.conf


The system is unable to boot automatically. The
BOOT environment variable needs to be set to a
bootable image.
switch: 

 
 
4 Replies 4

marce1000
Hall of Fame
Hall of Fame

 

                                          >...Boot bus: Failed to detect any IDE storage!

 Device is dead  - hardware failure, needs to be replaced (RMA). You may try factory reset as last resort, doubt it will make a change

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Leo Laohoo
Hall of Fame
Hall of Fame

The switch is dead. 
Contact Cisco TAC and organize for an RMA before EoL date (31 October 2025).

Jitendra Kumar
Spotlight
Spotlight

Try to Hard reset the switch because there is a chance to up.

 

Further, you need to create RMA for the same.

 

Thank,

Jitendra

 

 

Thanks,
Jitendra