3850 port issues

[garrisonro]

We have installed several Catalyst 3850 48 port switches on campus.  I have run into 3 incidences where a system connected to the port will not work (different buildings and different switches).  A wire scope of the port reveled no problems, port security was off, and there were no log messages other than port up/down.  I was not able to see a mac address of the system connected to the port.  A different system exhibited the same behavior on the same port.  Moved to a different port and all is well.  This the 3rd (separate) switch that has done this.  Has anyone else seem this?  

Thanks

Bob G

[Charles Hill · Accepted solution]

There is a bug CSCui93088 that describes this behavior, however it is with poe ports.

This fix is to do a

shut/no shut

or

plug a non poe device into the port, then plug the poe device back into the port and all is well.

Hope this helps...

If so, please rate.

Thanks.

[garrisonro]

Will give that a try...thanks

Bob

[Charles Hill]

Your welcome.

[Dan Lukes · Accepted solution]

Note the Feedback Forum is a "Please do not post content other than feedback regarding the Cisco Support Community experience within this community." kind of forum.

So I moved this thread to more appropriate one.

[Dan Lukes]

Thanks for rating, but I wish you should select the Charles Hill's response as the correct one, not my moderator's notice ...