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Blades on switch 4507R keep block after an IOS downgrade

honslp2009
Level 1
Level 1

Hi,

We made an IOS doBlades on switch 4507R keep block after an IOS downgradewngrade. Before to do it, the equipment comes with blades 1, 2, 3, 4 and we insert "X4418" and "X4548" on blades 5 and 6.

Switch#show inventory

NAME: "Linecard(slot 1)", PID: WS-X4648-RJ45V+E

NAME: "Linecard(slot 2)", PID: WS-X4648-RJ45V+E

NAME: "Linecard(slot 3)", PID: WS-X45-SUP6L-E

NAME: "Linecard(slot 4)", PID: WS-X45-SUP6L-E

NAME: "Linecard(slot 5)", PID: WS-X4418-GB

NAME: "Linecard(slot 6)", PID: WS-X4548-GB-RJ45

After we made an IOS downgrade to a cisco 4507R from "cat4500e-ipbasek9-mz.122-54.SG.bin" to "cat4500e-entservicesk9-mz.122-53.SG2.bin" (comes with a redundancy supervisor blade WS-X45-SUP6L-E) the standby supervisor keep disable.

We tried with the command "Switch(config)#boot system flash cat4500e-entservicesk9-mz.122-53.SG2.bin" then save configuration and "reload" comand but the switch runs with the "...54.SG.bin" IOS.

We erase the configuration with the command "erase/all non-default", before to apply the reload command insert the "entservicesk9-mz.122-53.SG2.bin" using the tftp command.

The standby supervisory remains on disable state but the active supervisory runs with the desire IOS. In order to downgrade the IOS to the standby supervisory the active supervisore was removed temporarely (previously the switch was off) to make the standby as active, after that made the same procedure with command "erase/all non-default", "copy tftp://(....122-53.SG2.bin), and "reload" command.

The switch was off and re-insert the active supervisory and turn on the switch, after we made the procedure the blade "WS-X4548-RJ45" marks a fault as follows:

.....................................................................

Switch#sh diagnostic result module 6 test 2 detail

   Error code ------------------> 3 (DIAG_SKIPPED)

Switch#sh diagnostic result module 6 test 1 detail

   Error code ------------------> 1 (DIAG_FAILURE)

Slot Ports Card Type                              Diag Status      Diag Details
---- ----- -------------------------------------- ---------------- ------------
5    48   10/100/1000BaseT (RJ45)                Partial Failure  Stub        
                                                  Total Failure    All ports   
                                                  Partial Failure  Port

.....................................................................

In addition blades 1 and 2 are in active mode but not enabled:

Switch#sh diagnostic result module 1 test 1 detail

   Error code ------------------> 0 (DIAG_SUCCESS)

Slot Ports Card Type                              Diag Status      Diag Details
---- ----- -------------------------------------- ---------------- ------------
1    48   10/100/1000BaseT Premium POE E Series  Passed           None

Switch#sh diagnostic result module 2 test 1 detail

   Error code ------------------> 0 (DIAG_SUCCESS)

Slot Ports Card Type                              Diag Status      Diag Details
---- ----- -------------------------------------- ---------------- ------------
2    48   10/100/1000BaseT Premium POE E Series  Passed           None

Switch(config)#int range gi1/1-48
Switch(config-if-range)#no sh

The blades were reset but don't have access to them.

Need support to enable these blades.

Thank you.

1 Reply 1

Hi Patricia,

Is your issue got fixed....!! I am having similar issue where as i have not upgraded or downgraded its a new chassis and new modules...!! where as am getting 4548 module failure with the same result of which you have mentioned...!! any output on this will be greatly help to me in fixing this issue....!! also want to tel you i have replaced with another 4548 module where as getting same Failure....!!

Regards,

Sanjay J.

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