Cat 6506 is not getting ping but able to login properly

[James]

Hi Friends,

There is Cat 6506 device which is not getting ping but we are able to login the device and device is working fine.

This is a access layer switch.

This is the configuration of the management interface.

interface Vlan14
 description Mangement-Interface
 ip address 10.113.14.155 255.255.255.0
 no ip redirects
 no ip unreachables
 no ip proxy-arp
!
ip default-gateway 10.113.14.1
ip classless
ip route 0.0.0.0 0.0.0.0 10.113.14.1 name #default-route#
!

Please help me out with this.

[Mark Malone]

Hey,  no ip unreachables ----remove that from interface should be able to ping it

[James]

Hi Mark,

Tried removing that command also but still not able to ping the device.

Sorry for above mention issue, we are not able to login the device also.

I have check the arp entry its showing incomplete arp entry of the gateway (Core switch). As this switch is a access layer switch.

Please find the below command:

#sh ip arp 
Protocol  Address          Age (min)  Hardware Addr   Type   Interface
Internet  10.113.14.1             0   Incomplete      ARPA   
Internet  10.113.14.155           -   001f.9e36.b080  ARPA   Vlan14

Kindly help me out.

Is this a hardware issue or configuration level issue.

Switch:- 6506

IOS:-12.2(18)SXF17b

SUP:-  WS-SUP32-GE-3B 

[Richard Bradfield]

can you share the config of the interface that connects to the core switch, and the core switch interface config,

looks like a routing issue

HTH

Richard.

[James]

this is access layer switch which is connected to a distribution layer switch and distribution layer switch is connected to the core switch.

i have the interface config of access layer. Please find below:

interface GigabitEthernet5/1
 description ##Uplink-To-S3-Distribution-switch##
 switchport
 switchport trunk encapsulation dot1q
 switchport trunk native vlan 999
 switchport mode trunk
 no ip address
 storm-control broadcast level 60.00
 channel-protocol lacp
 channel-group 100 mode active

interface GigabitEthernet5/2
 description ##Uplink-To-S3-Distribution-switch##
 switchport
 switchport trunk encapsulation dot1q
 switchport trunk native vlan 999
 switchport mode trunk
 no ip address
 storm-control broadcast level 60.00
 channel-protocol lacp
 channel-group 100 mode active
!