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Catalyst 2950 Failed password reset

mdowler
Level 1
Level 1

I am not able to successfully accomplish the password reset function. This 2950 does not respond to the mode button held down at power up or to sending a briak. I have tried both several times and the switch continues to fully boot. http://www.cisco.com/en/US/products/hw/switches/ps628/products_password_recovery09186a0080094184.shtml       

C2950 Boot Loader (C2950-HBOOT-M) Version 12.1(11r)EA1, RELEASE SOFTWARE (fc1)
Compiled Mon 22-Jul-02 17:18 by antonino
WS-C2950G-48-EI starting...
Base ethernet MAC Address: 00:0b:fd:a1:4f:80
Xmodem file system is available.
Initializing Flash...
flashfs[0]: 5 files, 1 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 7741440
flashfs[0]: Bytes used: 3143680
flashfs[0]: Bytes available: 4597760
flashfs[0]: flashfs fsck took 7 seconds.
...done initializing flash.
Boot Sector Filesystem (bs:) installed, fsid: 3
Parameter Block Filesystem (pb:) installed, fsid: 4
Loading "flash:/c2950-i6q4l2-mz.121-22.EA14"...#################################
################################################################################
################################################################################
#######

File "flash:/c2950-i6q4l2-mz.121-22.EA14" uncompressed and installed, entry poin
t: 0x80010000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco Internetwork Operating System Software
IOS (tm) C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA14, RELEASE SOFTWARE
(fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by cisco Systems, Inc.
Compiled Tue 26-Oct-10 10:35 by nburra
Image text-base: 0x80010000, data-base: 0x80570000


Initializing flashfs...
flashfs[1]: 5 files, 1 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 7741440
flashfs[1]: Bytes used: 3143680
flashfs[1]: Bytes available: 4597760
flashfs[1]: flashfs fsck took 7 seconds.
flashfs[1]: Initialization complete.
Done initializing flashfs.
POST: System Board Test : Passed
POST: Ethernet Controller Test : Passed
ASIC Initialization Passed

POST: FRONT-END LOOPBACK TEST : Passedcisco WS-C2950G- (revision H0) with 20956o
cessor board ID  reset from systmage
48 FastEthe
           2 Gigabit Ethern
32K bytes of flash-simiguration memory.
Base ethernet MAC Address: 00:0B:FD:A1 number: 73-7409-11
Power supply part number: 34-0965-01
Motherboard serial number: FOC07030TWV
Power supply serial number: DAB070309MG
Model revision number: H0
Motherboard revision number: A0
Model number: WS-C2950G-48-EI
System serial number: FHK0704W0J5


Press RETURN to get started!

C
******* We are now operating in authentication failover mode.
******* Please login as appropiate.

Username: mdowler
Password:

SEALS1>en

% Error in authentication.

    

What are my options since password recovery does not work and I do not have enable access?     

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

It may be that someone has turned on "no service password-recovery" command.  That will prevent you from breaking into the device.  If this is the case and/or you can't use mode button for whatever other reasons, than the only thing left is to RMA the switch back to Cisco if you still have valid service contract.

HTH

mdouglasster
Level 1
Level 1

Does the Catalyst 2950 display the expected LED behavior when the Mode button is released?