CBS250-8PP-D stuck in boot loop, Factory reset procedure with button d

[Matt O]

Good Day all. I just had a CBS250-8PP-D crash on me. Stuck in boot loop, Factory reset procedure with reset button doesn't work. Other than buying a replacement, is there a different way to reset this device?

Thanks

[Enes Simnica]

hello. Unplug the switch, hold reset for 30 sec, plug it back in while still holding for another 30 sec. If that fails, you might need a replacement.

-Enes

[Enes Simnica]

and check this:

https://www.cisco.com/c/en/us/support/docs/smb/switches/Cisco-Business-Switching/kmgmt-2634-identify-disable-smartports-CBS.html

[Matt O]

Thanks but not sure how thats going to help considering it doesnt full boot
up

[Mark Elsen]

- @Matt O  Can you post a screenshot or a console trail/output of the issue.

 M.

[Matt O]

I would. but there is no console port on this device

[Mark Elsen]

   - @Matt O          How do you observer the boot loop then (just asking) ?

  M.

[Matt O]

I power it on. Watch the status indicator flash for a minute or 2, then
watch the lan ports light up, then back to status led flashing

[Mark Elsen]

  - @Matt O    Last hope action = factory reset. If that does not help then RMA

  M.