I am having a problem when I connect an NDI video decoder on my CBS350 switch.
The appliance connects seamlessly to the switch over a fixed IP and generates the NDI video smoothly over a period of about 5 minutes. After this the equipment loses the connection to the switch and I can not even ping the IP of the equipment. It only returns to operation after turning off the equipment and turning on again. Which goes back on track for another five-minute period and locks up again. Could someone help me solve this issue?
I understand that one of the settings requested by the manufacturer for the NDI protocol is to enable the Flow Control service. Is this the problem, as it is the manufacturer's recommendation?
Other equipment on other ports works without a problem.
I've switched network cables and this equipment that's been locking up from the doors and used other backup equipment. The problem persists.
Can someone help me solve this question?
