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Cisco 3650 Upgrade LAN Base to IP Services - SmartNet Changes Required

dvaggalis
Level 1
Level 1

If I have an existing Cisco 3650 LAN Base switch, WS-C3650-24TS-L, and then want to upgrade to IP Services, does the LifeTime Limited Warranty(LLW) still cove the switch?  Reviewing documentation, I am confused on if you need to add SmartNet, and what level of SmartNet.  Is there a document(s) that describe these process(es)?

  • After I upgrade to IP Services, what coverage do I have under the LLW?
  • LLW only covers LAN Base image, IP Services image requires SmartNet?
  • The original switch PID, WS-C3650-24TS-L, stays the same.  How do you add Smartnet for IP Services, or do you add SmartNet based on the PID/SN?
  • The cost of SmartNet differs between LAN Base and IP Services, just saying!
  • When I purchase an upgrade, LAN Base to IP Services, should I also be purchasing SmartNet based on IP Services?
2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

Licensing and warranty/Smartnet are 2 different things. You pay for the license (it is a one time fee) to upgrade from LAN Base to IP services. You purchase warranty/Smartnet for so many years to be able to download IOS and do RMAs.

HTH

I know the difference between Licensing and Warranty/SmartNet.  Once you change the license, what are your options for maintenance?