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Cisco 3850 switch Log "SPI(FED QoS) server dead"

takiyama11
Level 1
Level 1

We are using 2  3850 stacked switch ,the switch with higher priority suddenly reboot . 
We did not find any log helpful to find out the cause. 
What could be the causes for sudden rebooting? If anybody experience this with 3850 switch?
How can  we prevent the 3850 switch from rebooting automatically?

auto-default update is disabled on the switch.
These are the intial logs during the trouble :

Nov 7 08:03:32.950 pst: %STACKMGR-1-STACK_LINK_CHANGE: STANDBY:2 stack-mgr: Stack port 2 on switch 2 is down
Nov 7 08:03:33.052 pst: SPI(FED QoS) server dead
Nov 7 08:03:32.952 pst: %STACKMGR-6-SWITCH_REMOVED: STANDBY:2 stack-mgr: Switch 1 has been removed from the stack.
Nov 7 08:03:33.286 pst: PLAT-SPI: Sending switchover notification to FEDs...
Nov 7 08:03:33.292 pst: PLAT-SPI: Switchover notification processed by FEDs
Nov 7 08:03:34.346 pst: Starting SWITCH-DELETE sequence, switch 1
Nov 7 08:03:34.425 pst: :MATM-SHIM: Reconciliation start ack received

Nov 7 08:03:34.446 pst: %PLATFORM_STACKPOWER-6-CABLE_EVENT: Switch 2 stack power cable 2 inserted
Nov 7 08:03:34.447 pst: %PLATFORM_STACKPOWER-6-LINK_EVENT: Switch 2 stack power protocol is up on cable 2
Nov 7 08:03:34.478 pst: SWITCH-DELETE sequence complete, switch 1

What is the meaning of  "SPI(FED QoS) server dead"? 
Appreciate your response and suggestions.





2 Replies 2

eperezor
Cisco Employee
Cisco Employee

the SPI(FED QoS) server dead message is an indication of crash and not the reason for the crash please collect system report/corefile and crashinfo to debug. Open case with TAC for further isolation.

marce1000
Hall of Fame
Hall of Fame

 

 - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur47349

 M.



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