05-10-2013 01:23 AM - edited 03-07-2019 01:17 PM
Welcome.
There are spontaneous fall cisco 6500. 2-3 working days, maybe more, and falls.
cisco6509#show version
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICES_WAN-M), Version 12.2(33)SXH3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 24-Jul-08 20:41 by prod_rel_team
ROM: System Bootstrap, Version 12.2(14r)S9, RELEASE SOFTWARE (fc1)
cisco6509 uptime is 11 hours, 24 minutes
Uptime for this control processor is 11 hours, 24 minutes
Time since cisco6509 switched to active is 11 hours, 23 minutes
System returned to ROM by power cycle at 13:00:36 Ukraine Sun Nov 25 2012 (SP by power on)
System image file is "disk1:s72033-ipservices_wan-mz.122-33.SXH3.bin"
cisco WS-C6509 (R7000) processor (revision 2.0) with 458720K/65536K bytes of memory.
Processor board ID SCA0333009W
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from power-on
428 Virtual Ethernet interfaces
48 FastEthernet interfaces
34 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102
cisco6509#show context
Fault History Buffer:
s72033_rp Software (s72033_rp-IPSERVICES_WAN-M), Version 12.2(33)SXH3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 24-Jul-08 20:41 by prod_rel_team
Signal = 10, Code = 0x10, Uptime 2d03h
$0 : 00000000, AT : 00000017, v0 : 00320000, v1 : 00200000
a0 : 0000006C, a1 : 00000001, a2 : 27BD5366, a3 : 000000E2
t0 : 00000005, t1 : FCCC149F, t2 : 00000000, t3 : 41B27C84
t4 : 3400F800, t5 : 0000FFFF, t6 : 00000000, t7 : 50DBC214
s0 : 00000001, s1 : 43EA3E85, s2 : 47600720, s3 : 476A9D74
s4 : 18000087, s5 : 45BC77B0, s6 : 0000000D, s7 : 43F40000
t8 : 45FDC3F4, t9 : 4107EC0C, k0 : 00000000, k1 : 00000000
gp : 42F25950, sp : 5000B8D8, s8 : 43F40000, ra : 41322F68
And part of crashinfo
20:05:06 Ukraine Thu May 9 2013: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0x413224C4
--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
-Traceback= 413224C4 41322F68 41153AB4 41158270 41B2AB28 41E5912C
$0 : 00000000, AT : 00000017, v0 : 00320000, v1 : 00200000
a0 : 0000006C, a1 : 00000001, a2 : 27BD5366, a3 : 000000E2
t0 : 00000005, t1 : FCCC149F, t2 : 00000000, t3 : 41B27C84
t4 : 3400F800, t5 : 0000FFFF, t6 : 00000000, t7 : 50DBC214
s0 : 00000001, s1 : 43EA3E85, s2 : 47600720, s3 : 476A9D74
s4 : 18000087, s5 : 45BC77B0, s6 : 0000000D, s7 : 43F40000
t8 : 45FDC3F4, t9 : 4107EC0C, k0 : 00000000, k1 : 00000000
gp : 42F25950, sp : 5000B8D8, s8 : 43F40000, ra : 41322F68
EPC : 413224C4, ErrorEPC : BFC29D98, SREG : 3400F803
MDLO : 00001400, MDHI : 00000000, BadVaddr : 18000089
DATA_START : 0x42BF3630
Cause 00000410 (Code 0x4): Address Error (load or instruction fetch) exception
========= Start of Crashinfo Collection (20:05:06 Ukraine Thu May 9 2013) ======
For image:
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICES_WAN-M), Version 12.2(33)SXH3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 24-Jul-08 20:41 by prod_rel_team
Any suggestions?
Solved! Go to Solution.
05-10-2013 03:39 AM
Hi Sergei,
Thank you for the outputs, I have decoded the tracebacks and I have done
some research, but I wasn't been able to find any bug match or something
else that it could be pointing to a hardware issue, please keep in mind that
12.2(33)SXH is already End-of-Sale, End-of-Life and End of SW Maintenance
Releases, this could be just a transient issue, I would suggest monitoring
or upgrading to a supported release. Customers are encouraged to migrate to
the Cisco IOS Software Release 12.2(33)SXI:
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/eol_c51-624
522.html
HTH
Regards
Inayath
05-10-2013 02:46 AM
Hi Sergei,
The router has been rebooted due to SP power on. Could you please provide me the crash info file from SP mode?
Regards
Inayath
05-10-2013 03:06 AM
you need full crash info file? or how to provide you crash info from SP mode?
Here full bootflash:crashinfo_20130509-180506
ftp://91.214.163.254/pub/cisco/crashinfo_20130509-180506
And sup-bootflash:crashinfo_20130509-180518
05-10-2013 03:39 AM
Hi Sergei,
Thank you for the outputs, I have decoded the tracebacks and I have done
some research, but I wasn't been able to find any bug match or something
else that it could be pointing to a hardware issue, please keep in mind that
12.2(33)SXH is already End-of-Sale, End-of-Life and End of SW Maintenance
Releases, this could be just a transient issue, I would suggest monitoring
or upgrading to a supported release. Customers are encouraged to migrate to
the Cisco IOS Software Release 12.2(33)SXI:
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/eol_c51-624
522.html
HTH
Regards
Inayath
05-10-2013 03:55 AM
What you think about s72033-adventerprisek9_wan-mz.122-33.sxj5.bin? Should i try it?
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