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cisco catalyst 3560g 48 ports poe blocked

maldonadocarlos
Level 1
Level 1

i have problems with the cisco switch , in the UPS maintenance the cisco switch was tun off and when go back turn on the switch was blocked .

all leds are on :

Syst       on         ambar 

Rps        on          green

Stat        on          green

Duplx    on          green

Speed   on          green

Poe        on          green

i tried to do the hard reset , power off the switch and hold Mode button of the switch(left side of the front panel) and then power ON and then release the mode button after few seconds but nothing the switch still blocked 

anyone to know a proccess to reset the switch or the switch is dead ?

additional i cant to see nothing by hyperterminal  connection 

thank you very much for help 

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

Syst       on         ambar 

Rps        on          green

Stat        on          green

Duplx    on          green

Speed   on          green

Poe        on          green

Contact Cisco TAC and get the appliance RMA-ed.

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