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17
Replies

cisco catalyst 3650-24ps-l flash: does not exist anymore

amanar@smhtele.com
Level 1
Level 1

‎12-28-2018 01:59 AM - edited ‎03-08-2019 04:54 PM

Hello everyone,

this is the first time I participate here,I have a problem on my switch (3650-24ps-l ).the switch is in  rommon mode(switch:)

I tried to repair it by implementing a new image, but I have the following problem:

the flash: does not exist anymore

  • switch: dir
  • List of filesystems currently registered:
  • xmodem[0]: (read-only)
    null[1]: (read-write)
    bs[3]: (read-only)
    usbflash0[10]: (read-write)
    tftp[11]: (read-write)
    switch: dir flash:/
    unable to stat flash://: no such device
  • switch:

switch: set
?=
ABNORMAL_RESET_COUNT=2
ASIC_PCI_RESET=1
BOOT=cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
BOOT_LOADER_UPGRADE_DISABLE=1
BSI=0
CFG_MODEL_NUM=WS-C3650-24PS-L
CLEI_CODE_NUMBER=IPMV710BRE
CSR_PCIERST_DISCONNECTED=yes
DEFAULT_ROUTER=192.168.1.6
ECI_CODE_NUMBER=470066
IP_ADDR=192.168.1.123/255.255.255.0
MAC_ADDR=00:2A:10:67:D5:00
MODEL_NUM=WS-C3650-24PS
MODEL_REVISION_NUM=N0
MOTHERBOARD_ASSEMBLY_NUM=73-15899-06
MOTHERBOARD_REVISION_NUM=A0
MOTHERBOARD_SERIAL_NUM=FDO20291DLX
POE1_ASSEMBLY_NUM=73-16439-02
POE1_REVISION_NUM=A0
POE1_SERIAL_NUM=FDO20290E36
RANDOM_NUM=1605408353
RECOVERY_BUNDLE=sda9:cat3k_caa-recovery.bin
SWITCH_IGNORE_STARTUP_CFG=1
SWITCH_NUMBER=1
SYSTEM_SERIAL_NUM=FDO2029E0JG
TAN_NUM=800-41244-03
TAN_REVISION_NUMBER=A0
TEMPLATE=advanced
TERMLINES=0
VERSION_ID=V04
baud=9600

Can you help me please

2 people had this problem
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0 Helpful
17 Replies 17

amanar@smhtele.com
Level 1
Level 1

‎12-28-2018 02:09 AM

 

I tried the emergency-install but I have the following problem

switch: emergency-install usbflash0:/cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
The bootflash will be erased during install operation, continue (y/n)?y
Starting emergency recovery (usbflash0:/cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin)...

Cannot access recovery file (sda9:cat3k_caa-recovery.bin and sda9:c3850-recovery.bin)
Call Cisco Systems Technical Support
usage: emergency-install url://<url>

0 Helpful

Felipe A. Amaya
Level 1
Level 1
In response to amanar@smhtele.com

‎12-28-2018 03:08 AM

Hi Amanar

Could you try the recovery using an external TFTP server. A similar post was created a few days ago. I hope this helps.

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-3850-series-switches/117552-technote-cat3850-00.html#anc20
0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Felipe A. Amaya

‎12-29-2018 12:22 AM

no it can not work because I think the ports are disabled ping can not succeed(if I connect my switch to the PC the port light does not come on)

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to amanar@smhtele.com

‎12-28-2018 05:25 AM

amanar@smhtele.com wrote:

Cannot access recovery file (sda9:cat3k_caa-recovery.bin and sda9:c3850-recovery.bin)

Can you please post the complete output to the command "dir usbflash0:"?

0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Leo Laohoo

‎12-29-2018 12:29 AM

switch: dir usbflash0:/

thank you for your answer, I tried with several sincere ios do not know what is the good I have tried all.

Directory of usbflash0://

4 -rw- 404622964 cat3k_caa-universalk9.16.06.05.SPA.bin
5 -rw- 79122052 cat3k_caa-base.SPA.03.03.05SE.pkg
6 -rw- 302988468 cat3k_caa-universalk9.SPA.03.06.04.E.152-2.E4.bin
7 -rw- 303772864 cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
8 -rw- 640316 cat3k_caa-universalk9.16.06.04.CSCvk71349.SPA.smu.bin
9 -rw- 345404 cat3k_caa-universalk9.16.06.04.CSCvk02589.SPA.smu.bin
10 -rw- 257651868 WS-C3850-24T_cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin

2666405888 bytes available (1349173248 bytes used)

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to amanar@smhtele.com

‎12-29-2018 12:57 AM

Wait a second ... You're trying to boot 3.6.X. Was this switch shipped with 16.X.X and you're trying to downgrade to 3.6.X?
0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Leo Laohoo

‎12-29-2018 01:11 AM

Frankly, I do not know, it was bought 4 years ago

that's why I try several ios

 

switch: set
?=
ABNORMAL_RESET_COUNT=2
ASIC_PCI_RESET=1
BOOT=cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
BOOT_LOADER_UPGRADE_DISABLE=1
BSI=0
CFG_MODEL_NUM=WS-C3650-24PS-L
CLEI_CODE_NUMBER=IPMV710BRE
CSR_PCIERST_DISCONNECTED=yes
DEFAULT_ROUTER=192.168.1.6
ECI_CODE_NUMBER=470066
IP_ADDR=192.168.1.123/255.255.255.0
MAC_ADDR=00:2A:10:67:D5:00
MODEL_NUM=WS-C3650-24PS
MODEL_REVISION_NUM=N0
MOTHERBOARD_ASSEMBLY_NUM=73-15899-06
MOTHERBOARD_REVISION_NUM=A0
MOTHERBOARD_SERIAL_NUM=FDO20291DLX
POE1_ASSEMBLY_NUM=73-16439-02
POE1_REVISION_NUM=A0
POE1_SERIAL_NUM=FDO20290E36
RANDOM_NUM=1605408353
RECOVERY_BUNDLE=sda9:cat3k_caa-recovery.bin
SWITCH_IGNORE_STARTUP_CFG=1
SWITCH_NUMBER=1
SYSTEM_SERIAL_NUM=FDO2029E0JG
TAN_NUM=800-41244-03
TAN_REVISION_NUMBER=A0
TEMPLATE=advanced
TERMLINES=0
VERSION_ID=V04
baud=9600

 

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to amanar@smhtele.com

‎12-29-2018 01:13 AM

Try doing an emergency-install but use 3.7.X.
Let us know how you go.
NOTE: IF the switch boots in 3.7.X then this is could be CSCva22409.
0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Leo Laohoo

‎12-29-2018 01:45 AM

I tried but it did not work:

switch: dir usbflash0:
Directory of usbflash0:/

4 -rw- 404622964 cat3k_caa-universalk9.16.06.05.SPA.bin
5 -rw- 79122052 cat3k_caa-base.SPA.03.03.05SE.pkg
6 -rw- 302988468 cat3k_caa-universalk9.SPA.03.06.04.E.152-2.E4.bin
7 -rw- 303772864 cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
8 -rw- 640316 cat3k_caa-universalk9.16.06.04.CSCvk71349.SPA.smu.bin
9 -rw- 345404 cat3k_caa-universalk9.16.06.04.CSCvk02589.SPA.smu.bin
10 -rw- 257651868 WS-C3850-24T_cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin
11 -rw- 328618032 cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin

2666405888 bytes available (1349173248 bytes used)

switch: flasf_init
Unknown cmd: flasf_init

switch: flash_init
Initializing Flash...

flashfs[7]: 0 files, 1 directories
flashfs[7]: 0 orphaned files, 0 orphaned directories
flashfs[7]: Total bytes: 6784000
flashfs[7]: Bytes used: 1024
flashfs[7]: Bytes available: 6782976
flashfs[7]: flashfs fsck took 1 seconds....done Initializing Flash.

switch: emergency-install usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin
The bootflash will be erased during install operation, continue (y/n)?y
Starting emergency recovery (usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin)...

Cannot access recovery file (sda9:cat3k_caa-recovery.bin and sda9:c3850-recovery.bin)
Call Cisco Systems Technical Support
usage: emergency-install url://<url>

switch:

0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Leo Laohoo

‎12-29-2018 01:52 AM

and if I use the boot I have the following message:

switch: flash_init
Initializing Flash...
...The flash is already initialized.

switch: boot usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin
loading usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin
Unable to alloc 734003200 bytes for "usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin"
usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin: bad/non-bootable bundle file

Error loading "usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

switch:

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to amanar@smhtele.com

‎12-29-2018 05:04 AM

Copy the BIN file into the flash and then run the emergency-install from the switch's flash.
0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Leo Laohoo

‎12-30-2018 04:26 AM

yes I have already tested

switch: flash_init
Initializing Flash...

flashfs[7]: 0 files, 1 directories
flashfs[7]: 0 orphaned files, 0 orphaned directories
flashfs[7]: Total bytes: 6784000
flashfs[7]: Bytes used: 1024
flashfs[7]: Bytes available: 6782976
flashfs[7]: flashfs fsck took 1 seconds....done Initializing Flash.

 

switch: emergency-install usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin
The bootflash will be erased during install operation, continue (y/n)?y
Starting emergency recovery (usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin)...

Cannot access recovery file (sda9:cat3k_caa-recovery.bin and sda9:c3850-recovery.bin)
Call Cisco Systems Technical Support
usage: emergency-install url://<url>

switch:

Leo Laohoo
Hall of Fame
Hall of Fame
In response to amanar@smhtele.com

‎12-30-2018 05:52 AM - edited ‎12-30-2018 05:52 AM

amanar@smhtele.com wrote:

Starting emergency recovery (usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin)... 

Copy the BIN file into the flash and then run the emergency-install from the switch's flash.

0 Helpful

amanar@smhtele.com
Level 1
Level 1
In response to Leo Laohoo

‎01-02-2019 12:06 AM

I can not because the flash no longer exists. as if it has been removed.

 

switch: dir

List of filesystems currently registered:

xmodem[0]: (read-only)
null[1]: (read-write)
bs[3]: (read-only)
usbflash0[10]: (read-write)
tftp[11]: (read-write)


switch: dir usbflash0:
Directory of usbflash0:/

4 -rw- 404622964 cat3k_caa-universalk9.16.06.05.SPA.bin
5 -rw- 79122052 cat3k_caa-base.SPA.03.03.05SE.pkg
6 -rw- 302988468 cat3k_caa-universalk9.SPA.03.06.04.E.152-2.E4.bin
7 -rw- 303772864 cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
8 -rw- 640316 cat3k_caa-universalk9.16.06.04.CSCvk71349.SPA.smu.bin
9 -rw- 345404 cat3k_caa-universalk9.16.06.04.CSCvk02589.SPA.smu.bin
10 -rw- 257651868 WS-C3850-24T_cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin
11 -rw- 328618032 cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin

2666405888 bytes available (1349173248 bytes used)

switch: copy usbflash0:/cat3k_caa-universalk9.SPA.03.07.05.E.152-3.E5.bin flash:
flash:: no such device

switch:

0 Helpful
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