CISCO2901/K9 %PLATFORM-3-PIP_ERR

[wgranada]

Good day All,

I have an old 2901 SW and I noticed scrolling in the logs:

*Jul 16 14:19:10.135: %PLATFORM-3-PIP_ERR: PIP error reg 0x00000080
*Jul 16 14:19:15.247: %PLATFORM-3-PIP_ERR: PIP error reg 0x00000080
*Jul 16 14:19:20.463: %PLATFORM-3-PIP_ERR: PIP error reg 0x00000080
*Jul 16 14:19:25.771: %PLATFORM-3-PIP_ERR: PIP error reg 0x00000080

Trying to findout what this is and has anyone encountered this before?  If you can you please lead me to the documentation to fix this.

Thank you all in advance!!

[MHM Cisco World]

if you do reboot and see same error then this SW is dead I think 
MHM

[wgranada]

So do that mean if I reboot the switch but still see it, SW is no good and nothing else we can do?

[MHM Cisco World]

during reboot the SW check all hardware if same log appear again then sorry this SW is dead

also try check this 
show platform hardware status

MHM

[wgranada]

I don't see that show command:  

show platform hardware status

As part of the selection but when I do a 

show platform  error 

I do see "Pip Err" incrementing.  I will trying reboot the switch over the weekend and hope for the best, will keep you updated.

1413-c1-rtr2#sh plat err
Interrupt Error Stats:
---------------------
Pip Err : 14067552
MIO Err : 1
PIP Err Reg Lo : 128
L2C Err : 3
L2C-L2D Err : 3
l2c_int_sum 0x00000020
l2d_faddr 0x0000011D, l2t_faddr 0x00000000, lmc_faddr 0x00000000

Interface GigabitEthernet0/0:
----------------------------
Interface resets : 1
Lost Carrier : 1
Unknown Protocol Drops : 156030

1413-c1-rtr2#
1413-c1-rtr2#sh plat err
Interrupt Error Stats:
---------------------
Pip Err : 14067561
MIO Err : 1
PIP Err Reg Lo : 128
L2C Err : 3
L2C-L2D Err : 3
l2c_int_sum 0x00000020
l2d_faddr 0x0000011D, l2t_faddr 0x00000000, lmc_faddr 0x00000000

Interface GigabitEthernet0/0:
----------------------------
Interface resets : 1
Lost Carrier : 1
Unknown Protocol Drops : 156030

1413-c1-rtr2#
1413-c1-rtr2#
1413-c1-rtr2#sh plat err
Interrupt Error Stats:
---------------------
Pip Err : 14067569
MIO Err : 1
PIP Err Reg Lo : 128
L2C Err : 3
L2C-L2D Err : 3
l2c_int_sum 0x00000020
l2d_faddr 0x0000011D, l2t_faddr 0x00000000, lmc_faddr 0x00000000

Interface GigabitEthernet0/0:
----------------------------
Interface resets : 1
Lost Carrier : 1
Unknown Protocol Drops : 156030

1413-c1-rtr2#
1413-c1-rtr2#sh plat err
Interrupt Error Stats:
---------------------
Pip Err : 14067581
MIO Err : 1
PIP Err Reg Lo : 128
L2C Err : 3
L2C-L2D Err : 3
l2c_int_sum 0x00000020
l2d_faddr 0x0000011D, l2t_faddr 0x00000000, lmc_faddr 0x00000000

Thank you, Sir!

[Enes Simnica]

@wgranada Not looking good for the old 2901, 99% RIP my friend lol Unfortunately

[wgranada]

I was hoping no one would say that but I will give a reboot anyways and see, till then I guess I will start looking to see if I have an available switch to swap it out then.  I will keep you all updated on what happens after the reboot.  Thank you guys!!!

[marce1000 · Accepted solution]

  - @wgranada        Ref : https://www.cisco.com/c/en/us/td/docs/ios/system/messages/guide/sm_cn08.html
                               >...

              %PLATFORM-3-PIP_ERR : PIP error reg [hex]
               Explanation    The Packet Input Processing Unit (PIP), which is a hardware unit within the processor detected a memory                       parity error and notifies CPU through an interrupt. This could be a hardware error
                               Recommended Action    If this problem is recurs, replace the hardware.

  M.

[wgranada]

Just an update on this, we decided to just purchase another 2901 but thank you all for your help!! Much appreciated!!

Thank you, All