FAN PS-1 is NOT INITIALIZED

[HCL Support]

Hi , 

Please analyse logs and update if any bug affected..

System image file is "flash:c3560e-universalk9-mz.122-55.SE10.bin"

cisco WS-C3560X-48 (PowerPC405) processor (revision A0) with 262144K bytes of memory.

Log Buffer (4096 bytes):
16 08:30:11.402 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Aug 23 2016 08:35:29.197 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Aug 23 2016 08:40:46.220 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Aug 23 2016 08:46:04.355 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Aug 23 2016 08:51:21.434 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Aug 23 2016 08:56:39.341 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Aug 23 2016 09:01:57.436 +GMT: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding

[Mark Malone]

Hi

please post the show env all see whats down

also did you put eyes on back of the switch see if any of the PS are green or amber ? if one is amber reseat it see if it comes back up

[HCL Support]

Hi, 

We have reseat many time but after some time it is showing red with same status as given in "show env all"

------------------ show env all ------------------

FAN 1 is OK
FAN 2 is OK
FAN PS-1 is NOT INITIALIZED
FAN PS-2 is OK
TEMPERATURE is OK
Temperature Value: 28 Degree Celsius
Temperature State: GREEN
Yellow Threshold : 46 Degree Celsius
Red Threshold : 60 Degree Celsius
SW PID Serial# Status Sys Pwr PoE Pwr Watts
-- ------------------ ---------- --------------- ------- ------- -----
1A C3KX-PWR-350WAC LIT14180AFZ No Input Power Bad N/A 350/0
1B C3KX-PWR-350WAC LIT14180AVS OK Good Good 350/0

SW Status RPS Name RPS Serial# RPS Port#
-- ------------- ---------------- ----------- ---------
1 Not Present <>

[Mark Malone]

if its red its most likely blown , you could swap them around make sure its not the slot but I would say its the PS , as well make sure there's nothing wrong with the feed going into it by swapping the ps cables around , if its still the same replace it

There is a lot of bugs for power supply's mostly ios-xe where it shows as down in show env but when you actually look at it its still up and working , I don't think you have hit a bug I think you need to replace the PS