Geting a warning.

[rockbd]

Dear All

Suddenly i got the following critical warning what to do now:

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An application fault occurred: ('client/sds_platform_connector.py _make_remote_call|885', "<class 'sds_client.SDS_Exception'>", 'Timed out making request to sds client', '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8505)|757] [client/sds_platform_connector.py get_short_url_domain_list|746] [client/sds_platform_connector.py update_shortened_url_domain_list|889] [client/sds_platform_connector.py _make_remote_call|885]')

Version: 11.1.1-032

Serial Number: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx-xxxxxxxxxxxxxxxxxxxxx

Timestamp: 27 Aug 2018 18:30:44 +0.000

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What to do now?

[Reza Sharifi]

What type of device is this?

[rockbd]

Extremely sorry .. it is ironport email security.

[rockbd]

Don't know it is related or not now my Ironport Email Security got the following warning:

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The python was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support center.

****

Which debug file i need to look?

And why this is happening?