instead of using UDI SN I used device (ASR1001x) SN

[engsyed.net1]

Got 3 Licenses in ASR1001-X in one box as mentioned:

1. Cisco 2.5G to 10Gbps upgrade license for ASR 1001-X, Quantity: 01.
2. Cisco ASR 1001-X Built-In 10GE 1-Port license, Quantity:            02

3 Licenses are registered into cisco (http://www.cisco/go/license)  and downloaded,  with : the devices SN (Device SN on printed label of the device ).

And  PID: ASR1001-X with (PAK) ‘Product Authorization Key’, Successfully downloaded.

While installing the downloaded licenses into the device it give the error “% Error: The device with UDI ASR1001-X:EXS129...... not found”  

Devices information :

Router# sh license udi

SlotID     PID                                  SN                                UDI

--------------------------------------------------------------------------------

*             ASR1001-X             JAxxxxxxxxx     ASR1001-X:JAxxxxxxxxx

Note: instead of using UDI SN I used device SN. Need to re-register into cisco with UDI SN as mentioned CLI above ( in license udi)  kindly your support to re-register the licenses.

if any one experienced it, kindly guide me how to get back PAK to re-register 

Regards

[Mark Malone · Accepted solution]

Hi quickest way to probably resolve that would be just call TAC ask them to put you through to license team they will fix it while your on the phone or email or go through this link below

https://tools.cisco.com/SWIFT/LicensingUI/html/contact.html

[engsyed.net1]

Hi Mark,

Thanks for your reply, I'M contacting the licencing team, as per your provided links, I'll let you know as soon as I get the solution, once again Thank you very much.. 

Regards

[engsyed.net1]

Cisco Global Licensing Operations (GLO) team has:  rehosted the license from Device SN  to Module SN

I reinstalled the Issue solved..

Dear Mark thank you very much for your timely response...