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Internet is Down! Urgent

hoadotnguyen
Level 1
Level 1

I don't know why last night I turn on my pc and can not connect to the Internet. When I ipconfig/all it is showing my ISP Connection-specific DNS Suffix, and DNS; I tried to ping, but it is not. I have another machine it is showing 169.x.x.x. I tried ipconfig/release and renew, but till showing 169.x.x.x

I can not login SDM or just type in default gateway on my IE.

I can sign on my router, but when I enable; I do not have password setting on this feature before.

Does it issue relate to NAT (trust inbound and outbound) for Vlan, FE1, or FE0 setting?

Please input!

1 Reply 1

techtips03
Level 1
Level 1

Hi Nguyen

Firstly I see you are not connected to the network as you are not getting an IP address.

Is your router acting as DHCP?

Do you have a switch in between the PC and the router?

Can you ping the router when you connect your PC directly to the router?

Assign a static IP and try to ping the router and yahoo.com or with its ip address

Thanks

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