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Line card reset issue on Cisco C6807-XL (M8572)

zizou6500
Level 1
Level 1

Hi Guys,

I need your help regarding the issue we faced with one our line cards on Cisco C6807-XL router:

Logs:

07:43:15 x.x.x.x 0.0.0.0: [syslog@9 s_tc="95177"]:  07:43:13.618 UTC: %PM_SCP-1-LCP_FW_ERR: System resetting module 5 to recover from error: Linecard received system exception. Errcode = 2809000001

07:43:15 x.x.x.x 0.0.0.0: [syslog@9 s_tc="95178"]:  07:43:13.618 UTC: %OIR-3-PWRCYCLE: Card in module 5, is being power-cycl'Off (Module Reset due to exception or user request)'

#sh module 5

 

Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
5 48 CEF720 48 port 1000mb SFP WS-X6848-SFP SAL1650U5DR

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
5 e4d3.f1d8.5f60 to e4d3.f1d8.5f8f 3.0 12.2(18r)S1 15.2(1)SY2 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
5 Distributed Forwarding Card WS-F6K-DFC4-A SAL1650U9D5 1.0 Ok

Mod Online Diag Status
---- -------------------
5 Pass

 

Could you please help advise on this?

 

 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Line card in slot 5 crashed.

marce1000
VIP
VIP

 

  - Possibly : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsl54875   , look at Known Fixed Releases and or use latest advisory release  

 M.



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