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Mac address error message No entries present

I am receiving this error after connecting a copper adapter on a GBIC blade in a 6509. Here are the results from the show Interface.  I am waiting to confirm the device on the other side settings but as far as I see I get UP and Up for protocol and line respectively.

GigabitEthernet2/11 is up, line protocol is up (connected)

Hardware is C6k 1000Mb 802.3, address is 0009.11e4.f3ce (bia 0009.11e4.f3ce)

Description: RCPBSDEV

MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Full-duplex, 1000Mb/s, media type is T

input flow-control is off, output flow-control is on

Clock mode is auto

ARP type: ARPA, ARP Timeout 04:00:00

Last input never, output 00:00:33, output hang never

Last clearing of "show interface" counters 33w6d

Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: fifo

Output queue: 0/40 (size/max)

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec

85 packets input, 12846 bytes, 0 no buffer

Received 85 broadcasts (84 multicast)

0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

0 watchdog, 0 multicast, 0 pause input

0 input packets with dribble condition detected

2603 packets output, 196484 bytes, 0 underruns

0 output errors, 0 collisions, 4 interface resets

0 babbles, 0 late collision, 0 deferred

0 lost carrier, 0 no carrier, 0 PAUSE output

0 output buffer failures, 0 output buffers swapped out

Raju Sekharan
Cisco Employee

Can you paste the exact error message you are seeing in the log

Is the connectivity fine on this link?

Thank you


Yes it is up for Protocol and up for line.  However the following command displays no MAC address

sh mac add int g2/11

Codes: * - primary entry

vlan mac address type learn qos ports


No entries present.

Hi Mike

What is the config on the interfaces at both sides?

You can configure IP address on both sides and try to ping inorder to verify the connectivity

Thank you