Not getting any output on console ports

[yuli7641]

I have tried a couple of different console cables, laptops, and cisco devices. I am not able to connect to the console port. I am not getting any error messages it just looks like it's hung. At this point, I am not sure what the issue is. I tried to update the Prolific driver to the latest version. I am on windows version 10 21H1

Does anyone have any suggestions? 

[Reza Sharifi]

Try a different brand like trendnet tu-s9

https://www.amazon.com/s?k=trendnet+tu-s9&gclid=Cj0KCQiAqbyNBhC2ARIsALDwAsA74w5xZcL-0qPvkiZ7MXb1NRwYdbICnSGOt4B5UqaEKifdSqQ8HM8aAgFMEALw_wcB&hvadid=409941649647&hvdev=c&hvlocphy=9008156&hvnetw=g&hvqmt=b&hvrand=5142342270290441139&hvtargid=kwd-4710332...

HTH