Dear Cisco support
Nexus 5020 fails to boot up.
We are getting the following messages from console:
...
Loading system software
Uncompressing system image: bootflash:n5000-uk9.5.0.3.N2.2.bin
Loading plugin 0: core_plugin...
load_plugin: failed to link plugin file from /isan/plugin/0. (rc = 0x40ea001c)
Oops: 0000 [#1]
SMP
No valid panic notifier. Please add one
wdt_log_count = 0: Exception in kernel mode
wdt_log_non_blocking is not defined
We connected to the switch's serial console, and then booted it with even the BIOS or Golden BIOS.
It successfully boots up from the loader, and also it successfully boots up from kickstart image.
The problem occurs during system image loading. The system image doesn’t load in any condition with any BIOS(ordinary or golden).
Also we tried reliable kickstart and system images from our another Nexus 5020 switches and the result was the same.
Complete log in as below:
Loader Version pr-1.2
loader> reboot
Booting golden BIOS ...
Loader Version pr-1.2
loader> dir
bootflash:
lost+found
n5000-uk9-kickstart.5.0.3.N2.2.bin
n5000-uk9.5.0.3.N2.2.bin
n5000-uk9-kickstart.4.1.3.N2.1a.bin
n5000-uk9.4.1.3.N2.1a.bin
loader> boot bootflash:n5000-uk9-kickstart.5.0.3.N2.2.bin bootflash:n5000-uk9.5.0.3.N2.2.bin
Booting kickstart image: bootflash:n5000-uk9-kickstart.5.0.3.N2.2.bin....
...............................................................................
...Image verification OK
Starting kernel...
Usage: init 0123456SsQqAaBbCcUu
INIT: version 2.85 booting
platform_type cmdline parameter not found. Asssuming Oregon.
I2C - Mezz present
sprom_drv_init_platform: nuova_i2c_register_get_card_index
blogger: /var/log/isan.log: No such file or directory (2).
Starting Nexus5020 POST...
Executing Mod 1 1 SEEPROM Test......done
Executing Mod 1 1 GigE Port Test.......done
Executing Mod 1 1 Inband GigE Test.....done
Executing Mod 1 1 NVRAM Test....done
Executing Mod 1 1 PCIE Test...............................done
Mod 1 1 Post Completed Successfully
Executing Mod 1 2 SEEPROM Test....done
Mod 1 2 Post Completed Successfully
POST is completed
autoneg unmodified, ignoring
autoneg unmodified, ignoring
Checking all filesystems..... done.
Warning: switch is starting up with default configuration
.
Loading system software
Uncompressing system image: bootflash:n5000-uk9.5.0.3.N2.2.bin
Loading plugin 0: core_plugin...
load_plugin: failed to link plugin file from /isan/plugin/0. (rc = 0x40ea001c)
Oops: 0000 [#1]
SMP
No valid panic notifier. Please add one
wdt_log_count = 0: Exception in kernel mode
wdt_log_non_blocking is not defined
OS Revision: NX-OS 5.0.3.N2.2
Product Version:
SAR: F49962802003STD36
I appreciate all the assistance.
thanks.
