01-20-2010 08:44 PM - edited 03-06-2019 09:22 AM
Hello,
We received an alert - PowerSupply_Fault_CiscoStack PWR-SWITCH [wscac2500w] is StateNotNormal. Indicates that the state of the power supply for this system is not NORMAL or SHUTDOWN."sh test" results are also attached. Can you please let me what is the issue here?
SWITCH> (enable) sh environment power
PS1 Capacity: 2331.00 Watts (55.50 Amps @42V)
PS2 Capacity: 0 Watt
PS Configuration : PS1 and PS2 in Redundant Configuration.
Total Power Available: 2331.00 Watts (55.50 Amps @42V)
Total Power Available for Line Card Usage: 2331.00 Watts (55.50 Amps @42V)
Total Power Drawn From the System: 683.34 Watts (16.27 Amps @42V)
Remaining Power in the System: 1647.66 Watts (39.23 Amps @42V)
Configured Default Inline Power allocation per port: 7.00 Watts (0.16 Amps @42V)
Slot power Requirement/Usage :
Slot Card Type PowerRequested PowerAllocated CardStatus
Watts A @42V Watts A @42V
---- ------------------- ------- ------ ------- ------ ----------
1 WS-X6K-SUP2-2GE 128.52 3.06 128.52 3.06 standby
2 WS-X6K-SUP2-2GE 128.52 3.06 128.52 3.06 ok
3 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 ok
4 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 ok
5 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 ok
9 WS-X6548-GE-TX 125.16 2.98 125.16 2.98 ok
Slot Inline Power Requirement/Usage :
Slot CardType Total Allocated Max H/W Supported Max H/W Supported
To Module (Watts) Per Module (Watts) Per Port (Watts)
---- ------------------- ----------------- ------------------ -----------------
3 WS-X6348-RJ-45 0.00 399.00 7.000
4 WS-X6348-RJ-45 0.00 399.00 7.000
5 WS-X6348-RJ-45 0.00 399.00 7.000
SWITCH> (enable) sh environment all
Environmental Status (. = Pass, F = Fail, U = Unknown, N = Not Present)
PS1: . PS2: F PS1 Fan: . PS2 Fan: F
01-20-2010 08:47 PM
How many PS do you have?
01-20-2010 08:53 PM
Looks like you have a PS failure. You need a replacement PS.
SWITCH> (enable) sh environment all
Environmental Status (. = Pass, F = Fail, U = Unknown, N = Not Present)
PS1: . PS2: F PS1 Fan: . PS2 Fan: F
HTH,
jerry
01-20-2010 09:11 PM
Hi,
Can you please let me know why we are seeing the status to be OK under 'sh envir' & under 'sh test' we are seeing the power supply to hav efailed?
01-20-2010 09:16 PM
Can you post the output of those two commands? I am not seeing that on your original post.
Regards,
jerry
01-20-2010 09:23 PM
'Sh test' results below:
SF5SW1> sh test
Diagnostic mode: minimal (mode at next reset: minimal)
Environmental Status (. = Pass, F = Fail, U = Unknown, N = Not Present)
PS1: . PS2: F PS1 Fan: . PS2 Fan: F
Chassis-Ser-EEPROM: . Fan: .
Clock(A/B): A Clock A: . Clock B: .
VTT1: . VTT2: . VTT3: .
'Sh envir' results below:
SF5SW1> sh environment power
PS1 Capacity: 2331.00 Watts (55.50 Amps @42V)
PS2 Capacity: 0 Watt
PS Configuration : PS1 and PS2 in Redundant Configuration.
Total Power Available: 2331.00 Watts (55.50 Amps @42V)
Total Power Available for Line Card Usage: 2331.00 Watts (55.50 Amps @42V)
Total Power Drawn From the System: 683.34 Watts (16.27 Amps @42V)
Remaining Power in the System: 1647.66 Watts (39.23 Amps @42V)
Configured Default Inline Power allocation per port: 7.00 Watts (0.16 Amps @42V)
Slot power Requirement/Usage :
Slot Card Type PowerRequested PowerAllocated CardStatus
Watts A @42V Watts A @42V
---- ------------------- ------- ------ ------- ------ ----------
1 WS-X6K-SUP2-2GE 128.52 3.06 128.52 3.06 standby
2 WS-X6K-SUP2-2GE 128.52 3.06 128.52 3.06 ok
3 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 ok
4 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 ok
5 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 ok
9 WS-X6548-GE-TX 125.16 2.98 125.16 2.98 ok
Slot Inline Power Requirement/Usage :
Slot CardType Total Allocated Max H/W Supported Max H/W Supported
To Module (Watts) Per Module (Watts) Per Port (Watts)
---- ------------------- ----------------- ------------------ -----------------
3 WS-X6348-RJ-45 0.00 399.00 7.000
4 WS-X6348-RJ-45 0.00 399.00 7.000
5 WS-X6348-RJ-45 0.00 399.00 7.000
01-20-2010 09:29 PM
In the show test
SF5SW1> sh test
Diagnostic mode: minimal (mode at next reset: minimal)
Environmental Status (. = Pass, F = Fail, U = Unknown, N = Not Present)
PS1: . PS2: F PS1 Fan: . PS2 Fan: F
In the show environment
SF5SW1> sh environment power
PS1 Capacity: 2331.00 Watts (55.50 Amps @42V)
PS2 Capacity: 0 Watt
There is no power from the failed PS.
Regards,
jerry
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