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problem with cisco 6513 switch after reboot

Deepak.Nair
Level 1
Level 1

Dear All,

Need your expert input in sorting out the below problem.I have a cisco 6513 switch wich is going into SP mode after a reboot whci i have done during BCP activity in my organisation.
Below are the log for your reference.

rommon 2 > boot

Initializing ATA monitor library...
string is bootdisk:s72033-ipservicesk9_wan-mz.122-18.SXF5.bin
Loading image, please wait ...


Initializing ATA monitor library...

Self extracting the image... [OK]
Self decompressing the image : #################################################
################################################### [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco Internetwork Operating System Software
IOS (tm) s72033_sp Software (s72033_sp-IPSERVICESK9_WAN-M), Version 12.2(18)SXF5
, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by cisco Systems, Inc.
Compiled Sat 08-Jul-06 03:19 by kellythw
Image text-base: 0x40101040, data-base: 0x41450000


00:00:04: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging out
put.

00:00:04: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor

00:00:06: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging
output.

00:00:05: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure consol
e debugging output.

00:00:06: %OIR-SP-6-CONSOLE: Changing console ownership to route processor

00:03:07: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging
output.

00:03:07: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure con
sole debugging output.

00:03:07: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor

*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x42310804
PC = 0x402cf36c, Cause = 0x1020, Status Reg = 0x34008002
rommon 3 > set
PS1=rommon ! >
SLOTCACHE=cards;
LOG_PREFIX_VERSION=1
BOOT=bootdisk:s72033-ipservicesk9_wan-mz.122-18.SXF17.bin,1;
BSI=0
ACL_DENY=0
RANDOM_NUM=633471040
?=1
PF_REDUN_CRASH_COUNT=3
CRASHINFO=crashinfo_FAILED
RET_2_RTS=05:39:09 UTC Thu Mar 21 2013
RET_2_RCALTS=1363844350
rommon 4 > dir bootflash:
bad device name (device not supported)
usage: dir <device>

1 Reply 1

Hi ,

There could be two reason,

1. Wrong boot statement or corrupted image.

rommon 2 > boot

Initializing ATA monitor library...
string is bootdisk:s72033-ipservicesk9_wan-mz.122-18.SXF5.bin

rommon 3 > set

PS1=rommon ! >

SLOTCACHE=cards;

LOG_PREFIX_VERSION=1

BOOT=bootdisk:s72033-ipservicesk9_wan-mz.122-18.SXF17.bin,1;

From the above log, your boot statement (122-18.SXF1) and booting image(122-18.SXF5 ) is not same . please verify and correct the boot statement as per your need.

2.  Wrong config registor value set on SP. you can check that by using below command.

remote command switch show version ------> config reg should 0x2012

show verion --------------------------> config reg should 0x2012

If you see any description in this config value then you will face this issue.

Try this following steps and check if that resolve your problem,

1. switch (config) #

2. write.

3. verify

remote command switch show version ------> config reg should 0x2012

show verion --------------------------> config reg should 0x2012

4. Reload

HTH

Regards,

VS.Suresh.

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