Problem With Switch Catalyst 2960-S

[seyedh5]

Hello

We have a problem using this switch:

As soon as we plug power cable of switch, the front switch's LED is tuned on and LED remains orange and nothing happens after that.

would you please help me?

sincerely yours,

Hamid

[Leo Laohoo]

Orange means something is wrong. 

What do you get when you console into the appliance?

[seyedh5]

Thank you,

When we connect console cable to switch, nothing is displayed.