Random outage overnight

[BlakeRichardson]

I came into work this morning and saw email notifications that 5 switches out of 45 had gone offline at a random time.

• No one was onsite so not human error.
• All from random parts of the network with no pattern.
• The switches didn't reboot just lost connectivity to the cloud.
• It only appears to have affected MS120 switches but not all of them (5 out of 16)
• I've checked our SDWan and all interfaces were fine with no packet loss, excessive jitter or outages.
• Status.meraki.com reports no outages
• Event log shows nothing at all not even port status change.

I'm at a loss to explain what happened and I don't like anomilies like this.

[aleabrahao]

And who likes it? I would open a support case for them to investigate.

[BlakeRichardson]

Yip I am going to, I just thought I would see if anything else had the same issue.

Those that wouldn't be bothered are the same people that end up in the r/Shi**Sysadmin on Reddit.

[CMR]

All good here @BlakeRichardson on shards 184 and 199, what shard are they on?

[Philip D'Ath]

This might be a false positive. I wonder if they were doing an upgrade on your shard.