05-18-2011 11:29 PM - edited 03-06-2019 05:08 PM
Hello,
We have recently bought/installed a 3560 Switch in our network, it is showing highest processes as "RedEarth" processes.
#show proc cpu sort
CPU utilization for five seconds: 9%/0%; one minute: 13%; five minutes: 12%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
79 12094 5466 2212 2.07% 2.01% 1.75% 0 RedEarth I2C dri
80 14816 3934 3766 2.07% 2.59% 2.12% 0 RedEarth Tx Mana
227 902 2128 423 0.47% 0.17% 0.13% 0 Spanning Tree
51 65 612 106 0.15% 0.01% 0.00% 0 Per-Second Jobs
175 908 129 7038 0.15% 0.17% 0.16% 0 HQM Stack Proces
176 163 239 682 0.15% 0.07% 0.02% 0 HRPC qos request
6 0 1 0 0.00% 0.00% 0.00% 0 DiscardQ Backgro
8 0 73 0 0.00% 0.00% 0.00% 0 WATCH_AFS
#sh ver
Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 12.2(58)SE1,
From what I was able to find is that "RedEarth Tx Mana" is related to "Microprocessor communication process"
On a Layer 3 switch, when the IP route is not known, the switch hardware punts (sends) IP packets to the CPU for IP routing. Punted packets are handled at the interrupt level and can cause the CPU to become too busy.
Can anyone provide additional information concerning those 2 processes? Any suggested commands to provide additional troubleshooting/information?
Thanks,
E.B:.
05-24-2011 11:09 PM
Anyone... ?
01-23-2012 07:17 AM
Hi Elie
I have a switch with exactly the same symptoms as you describe here. Did you get any answer in any other side?
Thanks
01-23-2012 07:26 AM
Hi!
No actually I didn't get a reply. What's the average CPU consumption on your switch? Can you post a "sh proc cpu sorted"?
01-23-2012 07:37 AM
CPU utilization for five seconds: 8%/0%; one minute: 9%; five minutes: 9%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
60 702630240 159517322 4404 1.91% 2.06% 2.07% 0 RedEarth Tx Mana
96 228207340 44591660 5117 0.79% 0.68% 0.68% 0 hpm counter proc
It's a switch not in production yet, so, there are not traffic.
Another curious thing, show proc cpu hist show that cpu is about 20% average with peaks of 100%, but when I telnet the switch, cpu is going down to 8-10 %
IOS version is 12.2(53)SE2, I'm going to upgrade to 10.2.(58)SE2
01-23-2012 10:58 PM
Yea, I would suggest to upgrade to 122-58.SE2. Once we did that, the CPU dropped to about 10%.
Can you post "dir flash:" ?
01-31-2012 01:19 AM
I have upgraded the IOS, cpu looks fine. Always is under 8%
Thanks
05-14-2013 11:00 AM
Anybody have any answers? Still all I can find is that it is for microprocessor communications.
I'm seeing these RedEarth processes take 6-10% of our cpu utilization on L2 access switches.
05-15-2013 12:45 AM
Can you post "sh ver" and "sh proc cpu sorted"?
05-15-2013 08:15 AM
It is happening on all of our 3560x and 3750x's, but here is the output from one of them:
sh ver
Cisco IOS Software, C3560E Software (C3560E-IPBASEK9-M), Version 12.2(55)SE4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 06-Sep-11 02:27 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000
ROM: Bootstrap program is C3560E boot loader
BOOTLDR: C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(53r)SE2, RELEASE SOFTWARE (fc1)
BAGBUSSW065-Mine-Ops uptime is 2 days, 1 hour, 53 minutes
System returned to ROM by power-on
System restarted at 06:20:51 MST Mon May 13 2013
System image file is "flash:c3560e-ipbasek9-mz.122-55.SE4.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase
cisco WS-C3560X-48P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1551K0JL
Last reset from power-on
2 Virtual Ethernet interfaces
1 FastEthernet interface
52 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : C4:64:13:E5:76:00
Motherboard assembly number : 73-12557-05
Motherboard serial number : FDO1552017D
Model revision number : A0
Motherboard revision number : D0
Model number : WS-C3560X-48P-S
Daughterboard assembly number : 800-32786-01
Daughterboard serial number : FDO155125PK
System serial number : FDO1551K0JL
Top Assembly Part Number : 800-31328-02
Top Assembly Revision Number : E0
Version ID : V02
CLEI Code Number : COMJP00ARB
Hardware Board Revision Number : 0x03
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 54 WS-C3560X-48P 12.2(55)SE4 C3560E-IPBASEK9-M
Configuration register is 0xF
sh proc cpu sorted
CPU utilization for five seconds: 27%/0%; one minute: 33%; five minutes: 32%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
145 22561602 3795917 5943 8.94% 8.41% 8.27% 0 Hulc LED Process
66 11777690 1742883 6757 5.75% 5.78% 5.83% 0 RedEarth Tx Mana
65 3981066 3567743 1115 2.07% 2.53% 2.49% 0 RedEarth I2C dri
106 3010514 175081 17194 1.59% 1.59% 1.59% 0 hpm counter proc
87 887203 5011407 177 1.11% 0.78% 0.77% 0 HLFM address lea
150 3822 3779 1011 0.47% 2.79% 1.00% 1 SSH Process
296 134149 855293 156 0.47% 0.15% 0.11% 0 PM Callback
103 709852 2394329 296 0.31% 0.44% 0.56% 0 hpm main process
205 1902292 7080915 268 0.31% 0.92% 1.04% 0 Spanning Tree
155 642950 35851 17933 0.31% 0.35% 0.33% 0 HQM Stack Proces
49 197665 3504507 56 0.15% 0.12% 0.13% 0 DownWhenLooped
258 174591 393965 443 0.15% 0.12% 0.13% 0 Marvell wk-a Pow
190 240438 1762190 136 0.15% 0.13% 0.14% 0 MDFS MFIB Proces
61 47909 35769 1339 0.15% 0.05% 0.01% 0 Compute load avg
185 73060 403828 180 0.15% 0.22% 0.08% 0 IP Input
146 44128 131137 336 0.15% 0.05% 0.04% 0 HL3U bkgrd proce
89 392899 5021955 78 0.15% 0.34% 0.35% 0 HLFM address ret
134 169483 875256 193 0.15% 0.06% 0.05% 0 Hulc Storm Contr
18 0 1 0 0.00% 0.00% 0.00% 0 IPC Zone Manager
17 42 2987 14 0.00% 0.00% 0.00% 0 IPC Dynamic Cach
16 0 1 0 0.00% 0.00% 0.00% 0 IFS Agent Manage
Thanks
05-15-2013 08:21 AM
upgrade a switch to 122-58.SE2, most likely it will solve your problem, then you can apply the new IOS to all other switches.
Please rate useful posts.
05-15-2013 08:27 AM
Upgrading isn't an option as it is an ios we use globally. I was more just curious as to what the processes are doing...
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