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Refurbished parts (Secondary Market Product)

Hi all,

 

For one of my projects I need switch generic expansion modules (GEM) for some Nexus's 5596 in our production network.We are looking for the GEM N55-M16-P RF.We have Smartnet for current network components like switches. Our preferred suppliers can't obtain this part anymore.We found others who offer this part with regular reseller guarantee.
I like to know what support from CISCO we may expect when adding a refurbished GEM (Secondary Market Product) from a reseller that isn’t a Cisco partner.

  1. Will the switch chassi remain its smartnet service that the expansion is being added to.
  2. Does the expansion module inherit smartnet service from its switch chassi or will it be excluded from smartnet service,
  3. If so, what do you need to take it in smartnet service?

Thanks for your reply,

Kindest regards, Karsten Peereboom

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