Reset Password without clearing configuration - SG350

[murman]

I have 4 Cisco SG350 switches in my company in which were configured by a previous tech who left and never documented the passwords for the switches. Obviously I need to be able to access the switches and need to reset the passwords. Is it possible for me to reset the passwords on these without clearing the config's on the switches? They are live and I want to minimize downtime as much as possible. Thank you!

Mark

[Reza Sharifi]

Hi Mark,

I am not familiar with the SG series but have a look at this document on password recovery.

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-small-business-300-series-managed-switches/smb4985-administrator-password-recovery-for-300-and-500-series-manag.html

HTH

[ehuneycutt]

This article was successful for a SG300-10PP switch.