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Router license support agreement

rsl networks
Level 1
Level 1

We are purchasing a Cisco ASR router and the company we are buying it through want to charge a yearly support fee of £1000 for the support of the license that increases the routers throughput, is this possible or even ethical?

4 Replies 4

Mark Malone
VIP Alumni
VIP Alumni

Yes you can do that if you want to increase the throughput as below there are multiple options in ASR , just giving you the option if you need extra throughput , whether its a rip off is your own opinion :) Cisco is expensive and ASR are top range routers  , but if your going to use the 10gb wan ports I think from checking it before you need it  , we didn't have to , I have 150mb wan circuits connected to them working fine

#sh license feature
Feature name             Enforcement  Evaluation  Subscription   Enabled  RightToUse
adventerprise            yes          yes         no             yes      yes
advipservices            yes          yes         no             no       yes
ipbase                   no           no          no             no       no
avc                      yes          yes         no             no       yes
broadband                no           no          no             no       no
broadband_4k             no           no          no             no       no
cube_250                 no           no          no             no       no
cube_250_red             no           no          no             no       no
cube_ent_100             no           no          no             no       no
cube_ent_100_red         no           no          no             no       no
cube_lab                 no           no          no             no       no
cube_video_b2btp         no           no          no             no       no
cube_video_b2btp_red     no           no          no             no       no
firewall                 no           no          no             no       no
fpi                      no           no          no             no       no
fwnat_red                yes          yes         no             no       yes
gtp_addon_aic            no           no          no             no       no
internal_service         yes          no          no             no       no
ipsec                    yes          yes         no             no       yes
lawful_intr              yes          yes         no             no       yes
lisp                     yes          yes         no             no       yes
nat64_stateful_2m        no           no          no             no       no
otv                      yes          yes         no             no       yes
sgt_fw                   no           no          no             no       no
sw_redundancy            yes          yes         no             no       yes
throughput_5g            yes          yes         no             no       yes
throughput_5g_to_10g     yes          no          no             no       no
throughput_5g_to_20g     yes          no          no             no       no
throughput_10g           yes          yes         no             no       yes
throughput_10g_to_20g    yes          no          no             no       no
throughput_20g           yes          yes         no             no       yes
vpls                     yes          yes         no             no       yes
interface_10g            yes          yes         no             no       yes
FoundationSuiteK9        yes          yes         no             no       yes
AdvUCSuiteK9             yes          yes         no             no       yes

Thanks for your comments Mark, I realise that we need to pay for the license to increase the throughput but I am asking if we need to pay the yearly £1000 for the support agreement for this license as this is something I have never heard of before.

I cant comment on individual company prices but personally from what I buy and support seems like a lot unless there supporting the whole ASR for that price for the year  , I just paid 1800 for 3 standard switches for next business day but that was over 3 years support ,  cant remember of my head what my ASR support was , why not call another local provider ask them what they charge so you have something to go on

Yes I think I will because the £1000 is just for the license that is additional to the maintenance agreement for the router.

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