RSP720-3C sso_get_reg: ERR sso 0: Log Issue

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01-05-2023 08:32 PM - edited 01-05-2023 08:35 PM
hello. I am Ko.
We would like to inquire about the cause of the log below and its effect on the equipment.
06:15:28.849 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0xB3 value 0x00 rc 0x80
00:33:42.921 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0xB3 value 0x00 rc 0x80
09:02:05.981 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0x5F value 0x03 rc 0x80
12:16:40.684 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0x5F value 0x03 rc 0x80
00:29:55.343 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0x90 value 0x00 rc 0x80
14:31:27.143 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0x5F value 0x04 rc 0x80
01:59:14.458 FW[Mod 07]: sso_get_reg: ERR sso 0: reg 0xCE value 0x00 rc 0x80
Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVIPSERVICESK9-M), Version 12.2(33)SRE6, RELEASE SOFTWARE (fc1)
Mod Ports Card Type Model
--- ----- -------------------------------------- ------------------
2 24 CEF720 24 port 1000mb SFP WS-X6724-SFP
6 0 4-subslot SPA Interface Processor-400 7600-SIP-400
7 2 Route Switch Processor 720 (Active) RSP720-3C-GE
9 4 CEF720 4 port 10-Gigabit Ethernet WS-X6704-10GE
10 4 CEF720 4 port 10-Gigabit Ethernet WS-X6704-10GE
13 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX
I know of a solution that can be solved by rebooting the chassis or module.
However, it is currently impossible to reboot the equipment, and if the log above continues to occur, I wonder what effect it could have if operated without taking any action.
If it is a log that does not affect the service, is it okay to operate it as it is?
Thanks.
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01-05-2023 11:16 PM
- Probably a bug , consider using latest advisory release : https://software.cisco.com/download/home/282188587/type/280805680/release/15.5.3S10 , check if that can help.
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

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01-08-2023 06:55 PM
Thanks for your answer.
Will the service be affected if I continue to operate in a situation where the log occurs?
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01-08-2023 10:58 PM
- Presumably not ,
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

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01-08-2023 06:55 PM - edited 01-08-2023 06:56 PM
.
