03-09-2015 08:15 AM - edited 03-07-2019 11:00 PM
We have a problem with Two Sup 7l-E in redondancy mode with a 4507R-E
The second card was Unknown
CORE1#sh module
Chassis Type : WS-C4507R+E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 24 1000BaseX (SFP) WS-X4624-SFP-E JAE16420AKM
2 24 1000BaseX (SFP) WS-X4624-SFP-E JAE16420AOK
3 6 Sup 7L-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7L-E CAT1643L3AZ
4 Supervisor
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 e4d3.f125.21d8 to e4d3.f125.21ef 1.2 Ok
2 e4d3.f125.2238 to e4d3.f125.224f 1.2 Ok
3 acf2.c53a.e5c0 to acf2.c53a.e5c5 1.1 15.0(1r)SG3 03.03.00.SG Ok
4 Unknown Unknown Unknown Other
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
4 Standby Supervisor SSO Unknown
CORE1#
CORE1#
CORE1#sh module 3
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
3 6 Sup 7L-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7L-E CAT1643L3AZ
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
3 acf2.c53a.e5c0 to acf2.c53a.e5c5 1.1 15.0(1r)SG3 03.03.00.SG Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
CORE1#
CORE1#sh module 4
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
4 Supervisor
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
4 Unknown Unknown Unknown Other
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
4 Standby Supervisor SSO Unknown
03-09-2015 08:48 AM
Have you tried consoling in to the supervisor ?
It may well be stuck in ROMMON mode.
Jon
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